Recruiting and Candidate Experience Coordinator
Rapid7
 Boston, MA

About Us:

Rapid7 is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 8400 customers across 120 countries, including 48% of the Fortune 100, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and culture. Learn more at www.rapid7.com.

About the Opportunity:

We hear time and time again that employees are a company's biggest asset, and Rapid7 is no exception. How do we make sure we hire the best and brightest people out there? This is where you come in. The Candidate Experience & Talent Coordinator will represent Rapid7 to the external world. You will play a meaningful role as a brand ambassador, managing interview logistics between potential hires and hiring teams across North America. You will partner with internal teams to maintain clear communication and a consistently high standard throughout the entire interview process. We count on you to be the facilitator of an outstanding candidate experience!

What You'll Do:

  • Schedule hiring manager phone screens, video conferencing and onsite interviews
  • Facilitate onsite interviews and pre/post-interview debrief meetings across our various office locations
  • Be a knowledgeable resource, ensuring a positive experience is had by everyone involved, from the minute the candidate comes through the door
  • Encourage interviewer completion of feedback and distribute to appropriate partners
  • Provide updates to candidates regarding their applicant/interview status as needed
  • Develop strong client and stakeholder relationships (hiring managers, business partners, talent acquisition partners) and maintain effective communication channels
  • Draft and extend offer letters when applicable
  • Provide additional support to the Talent Acquisition and People Strategy teams as needed
  • Utilize Coupa to open purchase orders for Talent Acquisition team
  • Manage travel accommodations for out-of-town candidates

Who You Are:

  • Energetic, enthusiastic, and extremely organized
  • A voice of the candidate experience: you're able to establish best practices and figure out what works most effectively, and what needs improvement
  • A talented relationship builder across the organization
  • Detail-oriented; you're flexible and can handle simultaneous projects with moving parts in a demanding and fast-paced environment
  • Ability to effectively prioritize and be inventive
  • Able to work with evolving systems and structures, demonstrating the flexibility to adapt to changing environments and regulations
  • Ability to take initiative and work independently

Requirements:

  • Experience in a people-facing role where quality interactions and customer experience is paramount
  • Ability to balance multiple priorities and complete work under deadlines
  • Innovative mindset, always looking to improve processes and establish new programs to enhance customer experience
  • Positive attitude with a disposition that is amenable to pitching in wherever necessary