Digital Solutions Coordinator (1092-437)

Wilmer Hale Boston, MA
JOB SUMMARY

Digital Solutions Coordinator supports the Lead Digital Solutions Librarian in the planning, implementation, maintenance, expansion and communication of digital library and electronic services, collections and content. This position assists with the management, maintenance and administration of the the Integrated Library System, Innovative Sierra. Responsible for cataloging of all materials. Assists with the management and oversight of the library technologies and digital subscription services.

PRINCIPAL DUTIES AND RESPONSIBILITIES*

* Assists supervisor with the coordination with other library staff and practice managers in assessing the introduction and maintenance of electronic resources and making recommendations to the Director.

* Maintain integrity of ILS performing database maintenance tasks. Includes but is not limited to generating systems reports from the ILS to assist in catalog maintenance and budgeting

* Assists with managing the firm's electronic information subscriptions, ensuring appropriate access and publication for attorneys and staff. Ensures appropriate authentication is enabled, including IP and password authentication, in compliance with associated licensing agreements. Assist with the implementation and launch of new digital resources, as well as upgrades to current resources

* Electronic resource development: Assists supervisor with monitoring developments in electronic products, which may be appropriate substitutes for, or adjuncts to, print resources.

* Assists in the maintenance of the Research area of the firm's intranet. Maintains associated links collections, web parts and widgets, and RSS feeds. Works with Research staff to determine appropriate content to meet the needs of our legal practices and administrative departments.

* Maintain the day-to-day technical services tasks in the Boston office.

* Oversee loose-leaf filing.

* Assist with orientation for new staff members.

* Contributes to the firm's Service Excellence initiative to consistently improve its image internally and externally. Displays professionalism, quality service and a "can do" attitude to internal members/departments of the firm as well as external clients and vendors via electronic and print correspondence, over the telephone and in-person.

Required Skills

Knowledge/Skills/Abilities:

* Expert knowledge of print legal and business research resources preferred.

* Expert knowledge of electronic resources prevalent in law firm libraries preferred.

* Excellent oral and written communication skills as necessary to communicate, negotiate, advise, persuade or resolve issues that are highly complex in nature required.

* Excellent project management and organizational skills required.

* Experience working with an Integrated Library Systems required.

* Knowledge of Innovative Sierra preferred.

* Superior level of accuracy, attention to detail, efficiency, and consistent follow-up on all assignments required.

* Ability to work effectively in a team environment and a deadline driven environment.

* Knowledge of meta data, controlled vocabulary, AACE2 and MARC.

* Thorough knowledge of contemporary bibliographic-maintenance standards and practice, including the Anglo-American cataloging rules, Library of Congress subject headings, OCLC/MARC records, and library automation.

Education:

* BA/BS-accredited required.

Required Experience

* Minimum 2 years' experience working in a technical services or digital services department of a Library required, law firm library preferred.

Equal Opportunity Employer/Minorities/Females/Veterans/Disability

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