Clinical Care Technician Residency

Tufts Medical Center Boston, MA
* Bachelor's degree is required

* Certification Required

* Bilingual candidates are encouraged to apply

* Customer service skills are required

* Experience is preferred

* The Clinical Care Technician works under the supervision of the professional nurse and collaborates to meet the needs of the patient within the scope of the role. The clinical care technician assists in direct patient care, provides environmental support and facilitates patient safety on designated unit and other units as needed. The clinical care technician has successfully completed and maintains competencies in role specific skills. The clinical care technician provides an environment supportive of the patient and family centered model of care. The Clinical Care Technican Residency Program at Tufts Medical Center requires no prior clinical experience


Assists the professional registered nurse in the functional care of patients, ensuring efficient and patient centered care appropriate to the developmental age of the patient population. Performs delegated tasks and communicates all findings/concerns to the professional nurse.

Provides, or assists patients with activities of daily living in a safe, efficient and respectful manner

Greets patients, families, visitors and other staff utilizing the principles of Tufts Medical Center service standards

Collects, records, and communicates the patient's clinical data to the assigned nurse in a timely manner

Prepares room for admission/transfer/discharge, assuring standardize equipment is ready for use

Transports or accompanies patients as necessary to other areas of the hospital in an efficient, safe, and respectful manner

Provides comfort measures such as positioning, changing linen, back rubs, etc. to patients in an efficient, safe, and respectful manner

Maintains patient and family confidentially at all times

Promotes patient activity by assisting with mobility and range of motion exercises as assigned

Sets up for procedures as requested by nursing/medical staff

Cleans and discards used equipment and supplies following procedures

Collects specimens and performs specimen testing, while maintaining Standard Precautions; prepares specimens for the lab

Responsible for care of biomedical equipment, checking par levels and working order for BP cuffs, EKG cables, leads, oximeter cables, etc. Sends malfunctioning equipment to Medical Engineering per established procedure

Cleans wounds and applies DSD after wound is assessed by nurse

Performs 12 lead EKG

Connects monitoring equipment to patient under the direction of the nurse

Cares for patient belongings. Completes belongings list

Primes intravenous tubing with solution containing no medication

Responds to patient and family requests promptly, seeking nurse's supervision as needed

Assists with patient care procedures as directed by the nurse, using proper body mechanics and ensuring patient dignity

Performs and documents patient's admission, transfer, and discharge tasks as requested by the nurse

Acts as a sitter as requested by the nurse, adhering to the sitter guidelines, to ensure patient safety at all times

Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients being cared for

Answers call lights and seeks appropriate personnel/action

Performs hourly rounding per established guidelines

Performs other similar and related duties as required or directed

Promotes quality, safety, regulatory and patient and family satisfaction

The clinical care technician contributes to a positive work environment by maintaining open communications with others.

Introduces self to patients and family, asking patients and family how they would prefer to be addressed

Supports and promotes open communication with co-workers to ensure a positive environment

Negotiates all scheduled breaks with nurse to ensure adequate coverage to meet the patient and unit needs

The clinical care technician performs tasks to ensure a clean, clutter-free and safe work environment for patient's and staff

Maintains a clean and safe work environment for patients and staff

Cleans and stocks equipment and supplies to ensure adequate par levels to meet patients' needs

Reports non-functioning equipment and other environmental problems to the appropriate individuals in a timely manner

Appropriately and safely utilizes equipment common to the clinical area

Promotes responsible and efficient use of resources

Covers for the Unit Coordinator in answering the telephone, call lights and greeting visitors to the unit

As a member of the hospital community, the clinical care technician participates in the patient-family centered model of care, continually improving environment.

Maintains attendance standard as per policy

Begins work at the assigned time and remains until the end of the assigned shift

Completes mandatory education requirements

Uses resources appropriately and in a cost effective manner

Attends educational offerings when staffing on the floor allow.

Attends and participates in unit based staff meetings when appropriate. If unable to attend, reads and initials minute

Notifies the nurse whenever he/she leaves unit

Maintains positive customer relations in all interactions

Utilizes resources in a careful manner


Possesses and applies the skills and knowledge necessary to provide care to patients throughout the life span, with consideration of aging processes, human development stages and cultural patterns in each step of the care process.

Ability to assist in providing care for a designated group of patients under the direction of a licensed nurse and according to unit guidelines hospital policies, procedures and protocols.

Has the skills and knowledge to provide care to the age groups of the population served including:

Knowledge of growth and development

Provide age appropriate communication

The Clinical Care Technician Residency Program Requires:

Bachelors Degree in Arts or Sciences

A minimum of an 18 month commitment, ability to work full-time, rotating shifts (days, evenings, and overnights) with weekend and holidays

No experience

Prolonged, extensive, or considerable standing/walking

Lifts, positions, pushes and/or transfer patients and equipment

Considerable reaching, stooping, bending, kneeling, crouching

Frequent exposure to hazardous chemicals, sick patients, bodily substances, noise and possible exposure to radiation, lasers, electric shock, etc.

Regularly exposed to the risk of blood borne diseases and other transmissible infections

Contact with patients under wide variety of circumstances

Subject to varying and unpredictable situations

Subjected to irregular hours

May have contact with hazardous materials