Front Desk Agent for Best Western in Bolingbrook, IL

Midas Hospitality Bolingbrook, IL
At a Glance:

Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the newly renovated and soon to be opened Bestern Western in Bolingbrook, IL. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns.

What You Will Be Doing:

* Greets, registers, and assigns rooms to guests. Issues room key and gives directions.

* Sorts incoming mail and faxes for guests

* Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.

* Keeps records of room availability and guests' accounts

* Computes bill, collects payment, and makes change for guests

* Makes, confirms, and cancels reservations

* Posts charges such as laundry, faxes, copies to guest room ledger

* Must be knowledgeable of all in-house services and be able to assist customers when questioned.

* Room directions along with hotel outlets along with hours of operation must be explained to all customers.

The Ideal Candidate:

* Previous experience as a Front Desk Agent is strongly preferred

* Experience in a customer service industry is required

About Midas Hospitality:

Midas Hospitality, LLC, which was established in 2006, has quickly become one of the premier hospitality management groups in the Midwest. Midas executives have a combined 90+ years of experience in superior hotel development, professional asset management and hotel accounting services. We have developed, opened and managed numerous properties including Marriott, Courtyard by Marriott, Fairfield Inn & Suites, Sheraton Hotels, Holiday Inn, Holiday Inn Express, Staybridge Suites, Candlewood Suites, Hilton, Hampton Inn, and aloft by Starwood. We are a growing company and are looking for a candidate who will grow with us.

Please visit our website at www.midashospitality.com for more information