Senior Field Service Engineer (Boise, Idaho)

Nanometrics Incorporated Boise, ID
The Company:

Nanometrics provides market-leading high-performance process control metrology and inspection systems used in the fabrication of semiconductors, high-brightness LEDs, data storage devices and solar photovoltaics. We are committed to teamwork and continuous improvement that allows us to outperform our competition with technology leadership and profitable growth.

Nanometrics' automated and integrated systems address numerous process control applications, including critical dimension and film thickness measurement, device topography, defect inspection, overlay registration, and analysis of various other film properties such as optical, electrical and material characteristics. The company's process control solutions are deployed throughout the fabrication process, from front-end-of-line substrate manufacturing to high-volume production of semiconductors and other devices, to advanced wafer-scale packaging applications.

Nanometrics' systems enable device manufacturers to improve yields, increase productivity and lower their manufacturing costs. Nanometrics has an extensive installed base of more than 6,500 systems in over 150 production factories worldwide. Our major customers and original equipment manufacturer partners include the largest semiconductor and process equipment manufacturers in the world.

Nanometrics was incorporated in California in 1975 and reincorporated in Delaware in 2006. Nanometrics has been publicly traded since 1984 and is listed on NASDAQ (NANO).

Position Summary: The Field System Engineer will reside in Boise and provide highly visible customer interaction and support through the performance of daily sustaining activities and on-site installation at the customer site.

Roles and Responsibilities:

* Support Semiconductor activities in the region, including US and World Wide

* Job duties are often performed in confined areas in a clean room environment

* Diagnoses, troubleshooting, service, and repair of complex metrology equipment. Approve operational quality of system equipment

* Installation and support of semiconductor metrology tools

* Instructs customers in the operation and maintenance of the system

* Serve as company liaison with customer on administrative and technical matters for assigned projects

* This job may include any aspect of field support and is not limited to system hardware and software, PC's, and IP telephony/networking/ wireless networking

* Mechanical aptitude, manual dexterity and ability to lift/carry objects up to 35 pounds is required

* Working hours: 5x8. Possible weekend coverage may evolve

* Travel requirement of 50%, Domestic and International

Required Education and Experience:

* Proficient in Microsoft Office products

* Familiar with PC's and have a strong troubleshooting background

* Ability to read and interpret schematics

* Strong electro-mechanical troubleshooting abilities

* Minimum 7 years of experience in Field Support Service

* BS in an electronics discipline

* Possess good interpersonal skills and willing to work in a team environment

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