Site management responsibility for the day-to-day and long-term operation of a chemical management program. This to include the management and technical oversight to maintain and improve upon processes related to chemicals. Extensive associate development and discipline responsibilities may be required. Chemical spend that may include a variety of manufacturing processes that requires an extensive range of chemical product types and numerous Tier II suppliers.
- Requires extensive interaction at all levels within the customer organization including customer senior level management. There is some involvement with the customer at the corporate level.
- Program responsibilities include the leadership, management, development and direction of Quaker Houghton site staff (if present) that may include both exempt and/or non-exempt classified associates. The position includes management of Tier 2 suppliers, management of Quaker site processes, and technical oversight to maintain processes and improve upon processes. The site manager has the responsibility to manage and improve upon the financial systems and methods, manage and develop the human resources, manage projects, and manage the customer relations including the programs scope of work as determined by the contract.
- Has responsibility for customer satisfaction that includes leading on-going contract renewals, product conversions, business development and development of Quaker products within their program through the value proposition.
Education, Experience, Training & Skills:
- Bachelor degree in science, engineering, or equivalent. Three (3) or more years related experience with at least two (2) years in manufacturing environment and/or two (2) years of Chemical management or other on-site service experience. Ability to work with a variety of people effectively, professional appearance and demeanor, ability to be decisive and assertive. Able to work independently without significant direction.
- Excellent written and verbal communication skills. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public. Ability to lead and facilitate effective meetings.
- Demonstrate basic mathematical skills. Precise and accurate in dealing with figures and details. Ability to calculate figures and amounts such as percentages, fractions, conversions and proportions. Ability to analyze, evaluate and or produce data such as charts and graphs. Understand various business performance indicators such as P&L statements, Net Present Value, and ROI.
- Organized and able to organize people and systems to obtain desired results. Flexibility to respond to unanticipated situations. Able to manage multiple demands and establish priorities. Able to deal with pressure situations. Should also be decisive, persuasive, and assertive, and able to see the big picture. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Must have an extensive working knowledge of: Internet software, e-mail, word processing, spreadsheets, presentations software, project tracking, ERP software (order processing, warehousing) and database software.
- May manage Quaker Houghton associates at multiple locations. Able to manage and direct activities of others. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and direction work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
Associate will work in a manufacturing environment and may be exposed to fumes or airborne particles and toxic or caustic chemicals. The associate is exposed to moving mechanical parts, risk of electrical shock and trip and slip hazards. The noise level in the manufacturing environment is loud.
The associate will be required to perform these functions:
- May be required to lift up to 50 pounds
- May be required to stand for long periods and walk great distances daily
- Routinely required to use hands to finger, handle or feel and reach with hands and arms.
- May be required to sit, climb, balance, stoop, kneel, crouch or crawl and talk or hear
- May be required to work in small spaces and high locations
The vision requirements include: close vision. The associate will be asked to travel and must be able to carry luggage, computer equipment and must be able to sit on transportation vehicles for periods of time.