Driver - Guest Shuttle Driver - Part Time

Montage Hotels Bluffton, SC

Montage Palmetto Bluff

Montage Palmetto Bluff is nestled along the May River in the Lowcountry of South Carolina between Hilton Head Island and Savannah. Set within an award winning 20,000 acre development, the resort encompasses an extensive nature preserve, walking trails, a vibrant village, marina, restaurants, and a Jack Nicklaus Signature Golf Course. Accommodations include an inn, spacious cottages, guest rooms, suites and village homes that all pay homage to the regions rich heritage.

SUMMARY

This position will provide the highest quality of service while shuttling our resort guests around Palmetto Bluff resort facilities. Job duties include safely transporting guests to local destinations including the Canoe Club, Buffalos Restaurant, May River Golf Club, RTs, guest rooms, cottages, and other resort facilities. Must keep the vehicle/golf cart cleaned and in good condition for the guests. Drivers must be knowledgeable about resort services, restaurants, activities and local surroundings in order to answer and respond to guest questions and requests. Driver is also actively engaged with guests at all times to foster the sharing of personal preferences with other departments of resort to assist in a highly personalize guest experience. Driver interacts with guests, requiring the ability to work and remain calm and professional under potentially stressful situations to ensure guest satisfaction. The ideal candidate will have proven results handling guest services and will be capable of problem solving quickly.

QUALIFICATIONS

* Must have valid driver's license

* College Degree preferred

* Minimum of two years experience in a luxury hotel preferred

* Minimum of two years experience in customer service

* Exceptional guest recovery skills

* Enjoy interacting with people in a fast paced environment

* Excellent organizational and time management skills

* Must possess a positive attitude

* Must be willing to participate in a learning environment

* Must integrate company values throughout all interactions

* Must be dependable and available to work within the resort on weekends, nights and/or holidays based on business demands

PHYSICAL REQUIREMENTS

Ability to sit or stand for long periods of time and move frequently from area to area. Ability to bend, stoop, crouch, reach with hands and arms. Ability to lift baggage during the course of service and assist guest on and off the golf cart or in and out of the vehicle. Regularly lift and/or move up to 15 pounds and occasionally lift and/or move up to 40 pounds.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Montage Palmetto Bluff, a Montage Resort participates in e-Verify.