Patient/Visitor Liaison
Ascension
 Birmingham, AL

We Are Hiring:

Patient/Visitor Liaison

St Vincent's Birmingham

Full time, Night Shift, 4P-4A

What You Will Do:

Act as a liaison between guests, staff and patients to respond to patient and guest information inquiries.

  • Receive, screen, route and/or respond to all incoming inquiries for information, directions or concerns.
  • Receive guest suggestions and complaints and escalate through proper channels.
  • Provide patient information in compliance with The Health Insurance Portability and Accountability Act (HIPAA) requirements and organizational privacy policies.
  • Identify and report issues of safety and maintenance.
  • Assist in improving patient satisfaction while keeping volunteer office management informed of potential problems. Anticipate family's needs and resolve issues before they become major source of concern.

What You Will Need:

Licensure / Certification / Registration:

  • BLS Provider credentialed from the American Heart Association (AHA) preferred.

Education:

  • High school diploma or GED required.

Additional Preferences:

No additional preferences.

Why Join Our Team:

Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all. In FY2020, Ascension provided $2.4 billion in care of persons living in poverty and other community benefit programs. Ascension includes more than 160,000 associates and 40,000 aligned providers across a national network of ministries. We offer rewarding careers across more than 2,600 sites of care – including 146 hospitals and more than 50 senior living facilities – in 19 states and the District of Columbia.“}“ data-sheets-userformat=“{“2“:6975,“3“:{“1“:0},“4“:{“1“:2,“2“:16777215},“5“:{“1“:[{“1“:2,“2“:0,“5“:{“1“:2,“2“:0}},{“1“:0,“2“:0,“3“:3},{“1“:1,“2“:0,“4“:1}]},“6“:{“1“:[{“1“:2,“2“:0,“5“:{“1“:2,“2“:0}},{“1“:0,“2“:0,“3“:3},{“1“:1,“2“:0,“4“:1}]},“7“:{“1“:[{“1“:2,“2“:0,“5“:{“1“:2,“2“:0}},{“1“:0,“2“:0,“3“:3},{“1“:1,“2“:0,“4“:1}]},“8“:{“1“:[{“1“:2,“2“:0,“5“:{“1“:2,“2“:0}},{“1“:0,“2“:0,“3“:3},{“1“:1,“2“:0,“4“:1}]},“11“:4,“12“:0,“14“:{“1“:2,“2“:0},“15“:“Arial“}“>Ascension St. Vincent's has been serving Birmingham and surrounding communities for more than 120 years. We employ over 4,800 associates across five hospitals in addition to outpatient health centers, physician offices, rehabilitation centers and more. Ascension St. Vincent’s is committed to providing compassionate, personalized care for all, including our associates. We offer a place of respect and inclusion, as well as a rich learning environment with countless opportunities for career growth and professional development. If you are looking to make an immediate impact in your community, we invite you to explore a career with Ascension St. Vincent's today.

Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all. In FY2020, Ascension provided $2.4 billion in care of persons living in poverty and other community benefit programs. Ascension includes more than 160,000 associates and 40,000 aligned providers across a national network of ministries. We offer rewarding careers across more than 2,600 sites of care – including 146 hospitals and more than 50 senior living facilities – in 19 states and the District of Columbia.

Equal Employment Opportunity Employer:

Pay Non-Discrimination Notice:

https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

EEO is the Law Poster Supplement

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.“}“ data-sheets-userformat=“{“2“:1057789,“3“:{“1“:0},“5“:{“1“:[{“1“:2,“2“:0,“5“:{“1“:2,“2“:0}},{“1“:0,“2“:0,“3“:3},{“1“:1,“2“:0,“4“:1}]},“6“:{“1“:[{“1“:2,“2“:0,“5“:{“1“:2,“2“:0}},{“1“:0,“2“:0,“3“:3},{“1“:1,“2“:0,“4“:1}]},“7“:{“1“:[{“1“:2,“2“:0,“5“:{“1“:2,“2“:0}},{“1“:0,“2“:0,“3“:3},{“1“:1,“2“:0,“4“:1}]},“8“:{“1“:[{“1“:2,“2“:0,“5“:{“1“:2,“2“:0}},{“1“:0,“2“:0,“3“:3},{“1“:1,“2“:0,“4“:1}]},“9“:0,“10“:1,“11“:4,“12“:0,“16“:10,“23“:1}“ data-sheets-textstyleruns=“{“1“:0,“2“:{“2“:{“1“:2,“2“:16711680}}}{“1“:13}{“1“:384,“2“:{“2“:{“1“:2,“2“:0}}}{“1“:385,“2“:{“2“:{“1“:2,“2“:1136076},“9“:1}}{“1“:477}{“1“:478,“2“:{“2“:{“1“:2,“2“:1136076},“9“:1}}{“1“:479}{“1“:590,“2“:{“2“:{“1“:2,“2“:0}}}{“1“:591,“2“:{“2“:{“1“:2,“2“:1136076},“9“:1}}{“1“:655}{“1“:656,“2“:{“2“:{“1“:2,“2“:0}}}{“1“:657,“2“:{“2“:{“1“:2,“2“:1136076},“9“:1}}{“1“:689}“ data-sheets-hyperlinkruns=“{“1“:384,“2“:“https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf“}{“1“:476}{“1“:590,“2“:“http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf“}{“1“:654}{“1“:656,“2“:“http://www.dol.gov/ofccp/regs/compliance/posters/pdf/ofccp_eeo_supplement_final_jrf_qa_508c.pdf“}{“1“:688}“>Ascension St. Vincent Health System is an Equal Employment Opportunity (EEO) and Affirmative Action employer. Associates and Applicants receive fair and impartial consideration without regard to race, color, religion, national origin, gender identity, sexual orientation, age, physical or mental disability, veteran status, genetic data, or other legally protected status.

Pay Non-Discrimination Notice:

https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

EEO is the Law Poster Supplement

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement:

E-Verify

Right to Work“}“ data-sheets-userformat=“{“2“:1057789,“3“:{“1“:0},“5“:{“1“:[{“1“:2,“2“:0,“5“:{“1“:2,“2“:0}},{“1“:0,“2“:0,“3“:3},{“1“:1,“2“:0,“4“:1}]},“6“:{“1“:[{“1“:2,“2“:0,“5“:{“1“:2,“2“:0}},{“1“:0,“2“:0,“3“:3},{“1“:1,“2“:0,“4“:1}]},“7“:{“1“:[{“1“:2,“2“:0,“5“:{“1“:2,“2“:0}},{“1“:0,“2“:0,“3“:3},{“1“:1,“2“:0,“4“:1}]},“8“:{“1“:[{“1“:2,“2“:0,“5“:{“1“:2,“2“:0}},{“1“:0,“2“:0,“3“:3},{“1“:1,“2“:0,“4“:1}]},“9“:0,“10“:1,“11“:4,“12“:0,“16“:10,“23“:1}“ data-sheets-textstyleruns=“{“1“:0}{“1“:138,“2“:{“2“:{“1“:2,“2“:1136076},“9“:1}}{“1“:146}{“1“:147,“2“:{“2“:{“1“:2,“2“:1136076},“9“:1}}“ data-sheets-hyperlinkruns=“{“1“:138,“2“:“https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf“}{“1“:146}{“1“:147,“2“:“https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf“}{“1“:160}“>This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

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