EBanking Fraud Team Leader

Regions Financial Corporation Birmingham, AL
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

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Job Description:

At Regions the Operations Team Leader provides administrative and operational support within a specific section of the company's internal operations activities in accordance with established systems and procedures.

Primary Responsibilities

* Coordinates the daily workflow in and out of the area to ensure that operating schedules are met

* Supervises assigned personnel

* Develops and prepares reports and records relating to the particular project

* Coordinates the workflow with related departments

* Typically provides guidance, training, and leadership to Clerks, Processors and Specialists

This position requires the tracking of time and is eligible for overtime under the non-exempt FLSA classification for hours worked in excess of 40 per week.

Requirements

* High school diploma or GED and five years banking operations work experience

* Ability to multi-task

* Good written and verbal communication skills

* Excellent customer service skills

* Time management and organizational skills

* Microsoft Office experience

* Must be able to work well with other team members

Preferences

* Previous leadership experience

* Bachelor's degree in a related field

Additional Requirements:

* Excellent time management

* Consistently apply sound business judgement

* Ability to work in a time-sensitive volume environment

* Ability to work in a high call volume environment

* Strong organizational, analytical and judgement skills

* The ability to tell something is wrong or is likely to go wrong and work with supervisor and peers on a resolution

* The ability to apply general rules to specific problems to produce answers that are reasonable

Additional Preferences:

* Extensive knowledge of Online Banking Fraud

* Bachelors degree in a related field

* Bilingual

* Must be available to work Mon-Fri 8am - 5pm *

Location:Birmingham, Alabama

EEO/AA/Minorities/Females/Disabled/Veterans