Donor Services Manager

LifeSouth Community Blood Centers Birmingham, AL
LifeSouth Community Blood Centers is currently seeking an individual to join our team as a Donor Services Manager in Birmingham, AL. This position is responsible for managing the collection operations for whole blood and apheresis to ensure achievement of annual goals in the most efficient and cost-effective manner. The successful candidate will create a team environment and provide the leadership needed to maintain premier donor care, customer safety and satisfaction during the blood collection process.

Responsibilities include, but are not limited to:

* Assist the Regional Director and/or Regional Manager with the oversight of blood collection and donor recruitment

* Monitor regional projections and planning to ensure the collection goals for the region are met or exceeded

* Supervise staff including hiring, training, evaluating and disciplining to ensure a well-qualified team and enhance operational success

* Motivate and educate Donor Services staff members, including establishing and maintaining a positive team morale and fostering operational cooperation within the district and region

* Plan, organize, manage and direct all aspects of whole blood, apheresis and automated collection operations (fixed site or mobile) to ensure appropriate staffing and a smooth, efficient process

* Review weekly recruitment goals and projections; Implement corrective action when projections and goals are not being met

* Represent and promote LifeSouth and its mission to the community

* Successful completion of CDL training program and state CDL licensing

* Drive bloodmobiles when necessary

Minimum Qualifications:

* High school diploma or GED

* Three years of supervisory or management experience

* Valid driver's license. Must also meet and maintain LifeSouth driver's eligibility requirements

* Must be able to work a varied schedule including nights, weekends and holidays

* Ability to multitask and prioritize

* Strong interpersonal and team building skills

* Ability to communicate effectively, both orally and in writing

* Knowledgeable in a variety of computer software applications

* Ability to effectively delegate

The ideal candidate will possess:

* Associate's or Bachelor's degree

* Licensed Practical Nurse (LPN) or Medical Laboratory Technician (MLT) certification

* Commercial Driver's License (CDL)

This is a full-time position. Starting salary range is $50,976 - $56,074 annually. Background check and drug test required. Equal Opportunity/Affirmative Action Employer/DFWP/Tobacco Free.

The position description may not include all the duties and responsibilities of the job. Duties and responsibilities that are not listed, but which the employee may be expected to perform, will fall within the scope of the skills, knowledge and training for the position.

LifeSouth is a Drug-Free and Tobacco-Free Workplace. LifeSouth is a VEVRAA Federal Contractor as well as an affirmative action employer and provides equal opportunity to all persons, regardless of race, religion, age, gender, disability, status as a protected veteran, national origin, color, or any other classification in accordance with federal, state, and local statutes, regulations and ordinances. Veterans are encouraged to self-identify as LifeSouth desires to provide protected veterans priority referrals for open positions. LifeSouth complies with all laws and regulations associated with the Family Medical Leave Act (FMLA).

If you require any assistance to complete the application process or during the interview due to a disability, please contact the LifeSouth region where you are applying or call 1-888-795-2707 to request an accommodation. If you have questions regarding the information contained in this job posting call 1-888-795-2707 and ask to speak to the Talent & Recruitment Coordinator. Applications may be completed at a LifeSouth facility or mailed to corporate headquarters in lieu of the on-line application process.