Hotel Front Desk Supervisor

Landry's Biloxi, MS
Job Description

What is it like to be a Front Desk Supervisor at Golden Nugget Casino Biloxi? You will play an integral part in growing the business and join a passionate team that is working together to deliver an extraordinary experience for our guests. If your next step includes being a part of a committed team that continuously strives to provide exceptional guest service in a fun environment, then read on…

Think you have what it takes? Here is what you will need to deliver:

* Verify incoming reservations and room blocks. Assure all rooms are properly coded. Verify transaction of desk clerks to assure accuracy and correct and errors.

* Ensure the safety and security of employees and customers. Supervises programs and processes to reduce and control loss time injuries.

* Review staffing levels to maintain budgeted levels of employment. Delegate authority and assign responsibilities.

* Development of staff, trains, and evaluate.

* Manages departments financial data maintain all master accounts.

* Review front desk shift activities with Front Office Manager.

* Meet with departmental directors and managers as necessary.

* Adhere to all applicable Innkeepers Laws, Gaming promotions, and regulations.

* Other duties as assigned.

Who you are and what you've accomplished:

* 4-year degree in a related field or equivalent work experience.

* Two to five years experience as a front desk clerk or reservationist.

* Valid gaming license.

This is not your average job! Under the Golden Nugget Casino Biloxi's roof, you create your own success. To help make it happen, we provide:

* Health Benefits

* Onsite Clinic for employee and dependents

* 401K

* Tuition Reimbursement

* Development Training

* Employee Assistance Program

* Company Discount Program

* Growth Opportunities