The Customer Service Representative processes customer orders and returns, assures delivery dates, issues credits when necessary, sets up new customer accounts, and trains new department employees. Specific duties include: processing customer phone, fax, and e-mail orders through data entry; routing customers to appropriate departments; providing customers with product and pricing information; initiating, updating, and cancelling customer discounts; filing; processing credit cards; fulfilling customer requests for price quotations, and other miscellaneous duties.
Requirements: High School education and at least 3
- years of related experience. This person must have excellent communication skills, fluency in English, and computer literacy. Experience with SAP a plus.
Hours: The hours are 10:00 am to 6:30 pm, Monday through Friday.