Host

Post Ranch Inn Big Sur, CA

Sierra Mar, the world renowned restaurant at Post Ranch Inn in Big Sur, seeks host a candidate to join our team.

JOB OBJECTIVE: As a member of Post Ranch Inn, the Host at Sierra Mar Restaurant will work directly with Food & Beverage and Guest Service team to ensure a world class guest experience through providing prompt, courteous and efficient services.

ESSENTIAL DUTIES & RESPONSIBILITIES (other duties may be assigned)

* Greets and seats guests in a professional, pleasant and courteous manner.

* Stays abreast of tariffs, packages, discounts, and has a working knowledge of the reservations department, making same day reservations and future reservations when necessary. Knows cancelation and other pertinent reservations policies.

* Able to manage the flow of the restaurant and use Open Table Reservations system.

* Develop a detailed knowledge to answer inquires pertaining to Post Ranch staff, the services provided and hours of operation for various departments.

* Assists with room service requests and orders.

* Uses proper telephone etiquette.

* Communicates all critical guest information to the following shift.

* Attends all department meetings. Maintains an awareness of all activities taking place on the Ranch.

* Reports to appropriate manager regarding any discrepancies or requests and follows through with resolution of all complaints.

* Adheres to all safety and emergency procedures.

* Maintains a clean and tidy work area.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty beyond our guests expectations. Must have flexible availability; weekdays, weekends and holidays. Shifts vary from 7:00am - 3:00pm and 3:00pm to 11:00pm.

EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED); and/or 6 months related experience and/or training; or equivalent combination of education and experience.

ABOUT US

Post Ranch Inn offers its employees a chance to experience Big Sur at its finest. We offer very competitive benefits which include health insurance, Paid Time Off, 401K Retirement Plan, discounts throughout the property and Guest Experience Stays. Post Ranch Inn is a leader in sustainable hospitality and we are committed to supporting sustainable transportation options for our employees. We offer a ride share program where employees who commute together, earn a gas card during their drive to our beautiful location in Big Sur.

This is a non-management position

This is a full time position