Senior Manager, Planning (Air) Services, Inc.
 Bellevue, WA

Desciption is seeking qualified candidates to join our Cross Border Exports Logistics team. reaches customers around the globe on all seven continents, and are in need of individuals who want to help ensure a fast cost effective solution to delivering packages to every far reach of the world. Do you obsess over how to improve processes to deliver a superior customer experience? Do the words “that can’t be done”, drive you to find a solution for how “that can be done”? Do you desire a career that will focus on how to globalize the B2C delivery service and set the new standard for the balance of the industry to envy? Do you thrive off of detailed data analysis to develop optimized processes and drive continuous improvement of those processes? If these characteristics describe you, then come join the Cross Border Exports team and help make the world smaller…one package at a time.

This role will lead the long term planning of demand, capacity and network towards Amazon Cross Border Air Capacity. This role will interact with product and business teams on a daily basis, converting ambiguity to quantifiable inputs that allows the team to plan for long term capacity needs across the network. This role is expected to operate at both a strategic and tactical level, helping the long term planning function to scale.


· Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations

· Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver

· Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics

· Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions

· Partner with teams across the business you support and beyond to source, allocate, and coordinate resources

· Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order

· Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)

· Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)

· Work with program managers, business leaders and executive team to communicate and impact critical business initiatives

· Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects

· Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers

· Roll up your sleeves and do whatever is necessary; general manager / owner mentality

· Create, communicate, and manage budget for projects

Basic Qualifications

· BA/BS degree in Transportation, Finance, Economics, Accounting, Engineering or related field with an analytical focus

· Demonstrated financial and/or analytical experience including familiarity with concepts of forecasting, budgeting, and variance analysis, and/or data interpretation and analysis of large data sets

· 7+ years Global Transportation/Logistics, Logistics, or Supply Chain industry experience.

· 5+ years’ experience performing cost/benefit analysis, analyzing risk/reward tradeoffs, and making decisions in a highly-ambiguous and ever-changing environment

· Intermediate to advanced proficiency in Microsoft Excel (macros, pivots, lookups)

· Working knowledge and familiarity with global standards for cross border supply chain for shipments by air and B2C parcels,

Preffered Qualifications


· Solid experience demonstrating problem solving and root cause analysis

· Ability to meet tight deadlines, prioritize workload and achieve effective results in a fast-paced, dynamic, ever-growing and often ambiguous environment; effective multi-tasking skills are vital

· Demonstrated effective communication and presentation skills working with peers and various levels of management; Ability to represent Company in Senior Discussions with external parties

· Experience working with large-scale data mining and reporting tools (i.e. SQL, MSAccess, Tableau, Essbase and/or Cognos)

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation/Age