Senior Business Analyst

Amazon.com Services, Inc.
 Bellevue, WA

Desciption

Job summary

Amazon’s commitment to meeting customer promise delivery dates is one of our most important metrics. It is what makes us Earth’s most customer centric company. Are you interested in diving deep into data to understand this key business metric? This role will partner with product managers and engineers to provide the data and analyses needed to influence product roadmaps. Do you have a track record of using data to influence decision makers? Do you have effective problem solving skills and want to solve problems that will meet the growing worldwide need? Then Sort Tech is the team for you. We are part of building the world's fastest, most reliable, and lowest cost transportation network that provides customers the most control, and we are looking for a top-notch Senior Business Analyst.

As an Amazon Senior Business Analyst you will be working in one of the world's largest and most complex data warehouse environments. You’ll employ data analysis to ensure your partners and leaders have the most up to date, reliable information, working collaboratively to make the best possible roadmap decisions. You’ll make a huge impact, not just on the bottom line performance of the network, but on the overall customer experience, making history whilst having fun along the way! You should have excellent business and communication skills to be able to work with business owners to develop and define key business questions, and to build data sets that answer those questions. We are looking innovators to be a sophisticated user of data querying tools, and an expert at synthesizing and communicating insights and recommendations to audiences of varying levels of technical sophistication.

Above all, you should be passionate about bringing large datasets together to answer business questions and drive change. Being curious, detail oriented, and comfortable finding information and performing tasks that haven't been done before will be the norm.

Key Responsibilities include:

  • Develop a deep understanding of Amazon’s Middle Mile operations and supply chain.
  • Deep dive into large data sets to answer key business questions using SQL, Excel, and other data manipulation languages.
  • Perform complex data research to identify opportunities to improve delivery speeds as well as improve efficiencies and customer experience in supporting business decision making
  • Systematically identify data sources and perform analysis to influence product roadmaps based on business problems
  • Ability to perform/own reoccurring and ad-hoc business intelligence projects
  • Communicate complex insights to stakeholders, both verbally and in writing

Key job responsibilities

  • Develop a deep understanding of Amazon’s Middle Mile operations and supply chain.
  • Deep dive into large data sets to answer key business questions using SQL, Excel, and other data manipulation languages.
  • Perform complex data research to identify opportunities to improve delivery speeds as well as improve efficiencies and customer experience in supporting business decision making
  • Systematically identify data sources and perform analysis to influence product roadmaps based on business problems
  • Ability to perform/own reoccurring and ad-hoc business intelligence projects
  • Communicate complex insights to stakeholders, both verbally and in writing

Basic Qualifications

  • BA/BS in Analytics, Finance, Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, and Computer Science)
  • 5+ years of experience
  • Advanced knowledge in writing SQL queries and mining databases and in building visualizations in Tableau
  • Advanced skills in Microsoft Excel

Preffered Qualifications

  • Masters Degree in Analytics, Supply Chain Engineering or related field
  • Experience using one or more programming languages (e.g. Python, Java, C++, C#, Ruby)
  • Ability to consume and manipulate large data sets to build streamlined research and have the ability to articulate its business impact
  • Demonstrated ability to work in a fast-paced deadline-oriented work environment
  • Ability to work in a supportive and diverse team

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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