Part time Retail Associate

Summary

Our 12 Experience Centers bring the Miele message and core value of “Forever Better” to life. As our chief brand ambassadors, Experience Center Sales Associates are essential to delivering customer service that offers an exceptional shopping experience and drives sales results. The Miele Experience Center Sales Associate is friendly, full of positive energy, has an entrepreneurial spirit and is driven to provide the highest levels of customer service.

Essential Functions
  • Meeting and greeting all clients as they enter the Miele Experience Center and welcoming them by offering coffee or water.
  • Reception desk duties including answering phones, maintaining visitor logs, data entry, responding to email, and maintaining a professional reception area.
  • Responsible for maintaining the Experience Center coffee bar and developing product knowledge to effectively demonstrate the Miele coffee systems to clients.
  • Responsible for maintaining floorcare displays and demonstrating and selling Miele vacuums and accessories.
  • Maintaining inventories and placing orders for office supplies, marketing supplies and groceries.
  • Participate in the general operation of the Experience Center including, processing sales, stocking shelves, organizing the selling floor, physical inventory counts, ensuring selling and demonstration areas are ready for customers, and maintaining good housekeeping standards throughout the selling areas and demonstration kitchen.
  • Assist in tasks related to event preparation and execution, including, food handling, cleaning, loading and unloading dishwashers, setting and clearing tables, handling laundry, and acting as serving staff.
  • May assist in demonstrating product features by conducting cooking demonstrations on live appliances.

Qualifications

  • Previous sales experience in specialty, design, or luxury retail setting preferred.
  • Strong understanding of customer service needs and priorities and willingness to “go above and beyond” in meeting client expectations.
  • Friendly, enthusiastic and outgoing manner in interacting with clients and coworkers.
  • Ability to communicate effectively and clearly with clients and coworkers in person, via phone and email.
  • Comfortable working within the demonstration kitchen and being hands-on with food preparation and kitchen duties
  • Strong initiative and time management skills. Ability to work without constant direction.
  • Ability to prioritize multiple tasks and work in a fast-paced retail environment.
  • PC proficiency, Outlook, MS Word and Excel and ability to learn new computer applications.
  • Professional image in personal appearance, manner, and demeanor.
  • Ability to work non-traditional hours, including days, nights, weekends and holidays.
  • Flexibility to perform different tasks based on day-to-day business needs.
  • Able to stand for long periods of time, bend, kneel and use a step stool or ladder to reach overhead objects.
  • Able to lift 25 lbs.
  • A high school diploma or ged is required.

Interested candidates that possess dedication, the skills to exceed our customer’s expectations as detailed herein and the drive to join a growing appliance brand are encouraged to apply online at www.mieleusa.com.

ABOUT MIELE

There are only a few brands in the world that have sustained their vision, traditions and high-quality standard for more than a century. Fewer still that can claim consistent family ownership and international brand name integrity. And only one that is recognized for creating the world’s most innovative appliances. Founded in Germany in 1899 with a single promise of Immer Besser, a phrase meaning Forever Better, Miele has dynamically grown to become the world’s largest family-owned and operated appliance company with over 16,600 employees, 12 production facilities, representation in nearly 100 countries and annual turnover of USD$3.62bn (2009/10).

As a premium appliance brand represented on all continents, Miele is steadfastly committed to the highest quality, performance and environmental standards. The company’s innovative heritage, state-of-the-art design and engineering aesthetic have inspired comparison to other powerhouse German brands synonymous with innovation: Mercedes-Benz and BMW.

Miele’s range of exceptional consumer appliances includes: vacuum cleaners; laundry systems; rotary irons; dishwashers; built-in convection, speed, steam and combi-steam ovens; cooktops; ventilation hoods; refrigeration; wine storage and coffee systems. Additionally, Miele Professional (the commercial product division) offers dishwashers, washing machines, tumble dryers and rotary irons for commercial use as well as washer-disinfectors for medical, dental and laboratory applications.

To research further, we invite you to visit mieleusa.com for complete and detailed product information or miele-sustainability.com for our public communication regarding Miele’s commitment to our environment and its employees.

Miele is an Equal Opportunity Employer and supports and enforces a drug-free workplace. EOE/AA:M/F/D/V