Parks Parking Monitor (Variable)

City of Bellevue, WA Bellevue, WA
Job Summary

Do you like talking with people, answering questions, and being outdoors? The Parks Parking monitor is a year-round, part-time position offered through the Bellevue Parks & Community Services Department Natural Resource Division. Parks Parking monitors spend time talking with park visitors, provide visitors with reminders of park rules, take accurate park use and parking lot use records, and assist the Park Ranger team staff with patrolling, among other tasks. This position is a front-line customer service position directly in contact with the public. The position reports to the Mercer Slough Environmental Education Center Ranger.

HOURS: Up to 30 hours per week, days vary, program runs Mon-Sun, (hours include evenings, weekends and holidays)

CLOSING DATE: Until filled

Essential Duties and Responsibilities

* Greets park visitors as they enter parking areas at Downtown Park and Meydenbauer Beach Park to address parks parking rules, answer questions, and help to reduce parking conflict.

* Keep accurate logs, data collection, reports, and record keeping.

* Offer customer service to park patrons.

* Educate visitors regarding park rules/regulations and the natural world, issue notices regarding violations of park rules, and clean up litter within parks property.

* Respond quickly and effectively to emergency situations.

* Provide information to the public concerning questions, park programs & events, facilities, historical sites, nature, and wildlife.

* Additional tasks may include opening/closing facilities, answering phones, greeting visitors, conducting surveys, monitoring rentals, cleaning up transient camps, working on assigned projects, and other miscellaneous projects and tasks as assigned.

* Communicate in a professional and courteous manner to all park patrons and City staff at all times.

* Participate in team meetings and training sessions as required.

* The position may also provide administrative support and programming assistance to other Parks Department programs areas as needed.

Qualifications

* Must be at least 18 years of age with a high school diploma or GED equivalent.

* Strong customer service skills, including written and oral English communication, and ability to address the public in a courteous, diplomatic, and professional manner is essential.

* Experience in sales, customer service, public speaking, working with public, or other closely related field or two years similar previous experience preferred.

* Good computers skills with experience in Microsoft Word, Excel, Access and PowerPoint, Google Drive, and mobile applications preferred.

* Ability to employ excellent customer service skills in explaining and tactfully providing park rules and regulations.

* Ability to keep organized, current, and accurate patrol logs/reports, activity and incident reports, etc.

* Experience in presenting natural history, environmental interpretation, and other public outreach programs desired.

* Previous experience working in the public sector beneficial.

* Must be able to safely drive, park, backup, and otherwise safely maneuver a standard sized pickup truck.

* Must be willing to work non-traditional hours, including weekends, evenings, and holidays.

* Must be able to work with minimal supervision and make decisions independently.

* National Criminal History check required on all applicants.

* Required to possess a valid Washington driver's license by date of hire. Must have and maintain a good driving record according to City standards. Current original drivers abstract required at time of interview.

PHYSICAL DEMANDS:

* The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Work involves walking, talking, driving, hearing, writing, using hands to handle, feel or operate objects, tools, or controls, enter data on computers and/or written logs, and reach with hands and arms. Vision abilities required by this job include close vision and the ability to adjust focus.

* Work involves driving or riding in a City vehicle, standing and/or sitting at the entrance to parking areas, and approaching visitors on foot.

* The noise level in the work environment is usually moderately quiet. Work is performed outdoors in parks parking lots, and in office settings.

* Work may periodically require the employee to climb, balance, bend, stoop, kneel, crouch, and/or crawl.

* Employee must be willing and able to work outside in all weather conditions, including hot weather, rain and snow.

Other

The City of Bellevue supports workplace diversity and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status. Persons needing assistance in the application process may call the Human Resources Office, at 425-452-6838.

This is a Variable, non-exempt, non-union position.

Definition of a Variable Employee:

* Average weekly hours cannot be determined at date of hire.

* Hours may vary from week to week and are anticipated to be 28 hours per week or less.

* NOTE: Will be considered full-time and eligible for medical coverage if hours average 30 hours per week or more over a 12-month measurement period (or 130 hours per month).

For more information, call Dustin VanNieulande at 425-452-2565 or via email at dvannieula@bellevuewa.gov . For any technical difficulties with your application, please contact the NEOGOV support line at 855-524-5627.