Infrastructure Engineering, Manager Site Reliability

Infrastructure Engineering, Manager Site Reliability Bellevue, Full-time

The world's leading game engine is looking for an engineering leader to join our Infrastructure Engineering organization as a Site Reliability Manager. As a Manager leading our Site Reliability Engineering team, you will be helping to scale Unity's infrastructure to be one of the largest gaming cloud infrastructures globally. You will be part of a premier engineering team to bring a high level of reliability, security and efficiency to Unity services. With a commitment to our customers, you will use your outstanding systems engineering, development and strong leadership capabilities to provide Unity's customers with the best possible service experience.

As a Manager leading our Site Reliability Engineering team, you will contribute to critical aspects of Unity's services throughout the entire development cycle:

* You will be a production and operations domain expert to development teams, guiding and advising on how to best implement services, serve our customers and iterate once a service is in production.

* You will own the operational feedback loop to the development teams and help with the overall live service customer experience.

* You will own the design and implementation of software solutions to optimize and harden the management of highly-scalable tools and services.

* You will deal with service disruptions and production events in real-time, with professionalism and a dedication to our customers.

As the Manager of our Site Reliability Engineering team, you will lead a team of highly talented engineers owning Unity uptime and providing innovative software solutions to operational challenges. While you lead by example, you are also hands on and are able to contribute to SRE daily activities. In addition, you'll also manage the follow-the-sun support model by managing a 4x10 work schedule and developing the relationship and communication between all GEOs and your customers.


* Experience in managing teams, in a follow-the-sun model.

* Ability to be a team mentor, lead by example, build trust and relationships.

* Awesome communication skills, both written and verbal.

* Strong understanding of infrastructure core components including Storage, Systems and/or Networking.

* Experience in DevOps, Site Reliability and/or Infrastructure engineering in a quickly growing company using technologies such as Kafka, Spark, Ceph or Gluster with demonstrated success.

* Understanding of general large-scale distributed services and infrastructure, from network designs to overall system architecture.

* Customer-centric and empathetic approach to support; you thrive in making our customers and users successful and providing a quality experience.

* Experience with cloud computing environments like AWS, GCP and/or Azure.

* Advanced understanding of general infrastructure operation, and ability to drive a team to incident resolution, troubleshoot and resolve issues in a timely manner.

* Familiarity with continuous integration and deployment.

Who We Are // About Unity

Unity is the creator of the world's most widely-used real-time 3D (RT3D) development platform, providing content creators around the world with the tools they need to build rich, interactive 2D, 3D, VR and AR experiences. In fact, apps made with Unity reach 2.7 billion devices worldwide, and were installed more than 24 billion times in the last 12 months.

The global engineering team keeps Unity at the forefront of technology and — working alongside partners like Magic Leap, Google, Facebook, Oculus and Microsoft — ensures optimized support for the latest technology and platforms. Unity is powering the real-time revolution, expanding beyond games and breaking into other industries including automotive, film, architecture, engineering, construction and more.

Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

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