Customer Service Representative: Beaumont, TX

Martin Marietta Beaumont, TX
Overview

Recently ranked at #72 on Fortune magazine's list of the 100 Fastest-Growing Companies in the world, Martin Marietta, a member of the S&P 500 Index, employs more than 8,500 employees at operations spanning 27 states, Canada and the Bahamas. A leading supplier of aggregates and heavy building materials, dedicated teams at Martin Marietta supply the resources for the roads, sidewalks and foundations on which we live.

At Martin Marietta, we are always looking for the best and the brightest, for people who have the potential to be the Company's future leaders. We are building on our foundation of success by selecting the finest people and helping them realize their potential. When you decide to build your career at Martin Marietta, you'll know what it's like to be respected, challenged and rewarded.

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Position Summary

The Customer Service Representative position is responsible for providing customer service, placing new phone orders and changing existing orders for aggregate customers.

Requirements

* Answers the phones and places new orders

* Call customers as needed for dispatchers

* Responsible for total customer satisfaction

* Speak to our customers in a positive and friendly manner

* Answer customer's questions on products

* Responsible for handling the mail from the plants

* Support internal customers by providing requested information timely

Minimum Education and Experience

* High school degree or equivalent

* Experience and strong understanding of aggregates as well as familiarity in the ready mix concrete

* 1-3 years of related experience using COMMAND data dispatch system

Knowledge, Skills and Abilities

* Strong computer, phone and customer service skills

* Excellent communication and organizational skills

* Ability to multi-task in a fast paced environment

* Willing to work various hours including overtime

* Ability to maintain composure in all situations and not become defensive or irritated

* Bilingual preferred

Benefits

* Medical

* Prescription Drug

* Dental

* Vision

* Health Care Reimbursement Account

* Dependent Care Reimbursement Account

* Wellness Programs

* Employee Assistance Plan

* Paid Holidays and Vacation

* 401(k) with Company matching

* Pension

* Sickness and Accident – Short-Term Disability

* Optional Long-Term Disability

* Employee Life Insurance

* Spouse & Dependent Life Insurance

* Business Travel Accident Insurance

* Direct Deposit Payroll

* Educational/Tuition Assistance Plan

* College Scholarship Program – for dependent children

* Matching Gift Program

* New Auto Purchase Discount Plans

We are an equal opportunity employer. Qualified minorities, women, veterans and individuals with disabilities are encouraged to apply.