John Crane Inc Baton Rouge, LA
Job Details

Closing On: 10/07/2018 CRE-1


Americas, USA, Louisiana, Baton Rouge

Job Reference


Schedule Type

Full Time

About Us

John Crane ( is a global leader in rotating equipment solutions, supplying engineered technologies and services to process industries. The company designs and manufactures a variety of products including mechanical seals and systems, couplings, filtration systems and predictive digital monitoring technologies. John Crane customer service is accessed through a global network of more than 200 sales and service facilities in over 50 countries. Fiscal year 2017 revenue was greater than 1.1 Billion USD (£885m). John Crane is part of Smiths Group (, a global leader in applying advanced technologies for markets in threat and contraband detection, energy, medical devices, communications, and engineered components.

Job Description

Works on-site at a customer facility(s), directly coordinates, schedules and participates in work with the customer to comply with the partnership agreement. Troubleshoots by investigating problems related to product performance and application specific criteria. Makes less complex and routine seal and equipment recommendations utilizing standard engineering judgment and responsibility to resolve customer inquiries. Travel as required to perform duties and work directly with customers.

* Reviews customer applications and makes specific recommendations.

* Troubleshoots specific customer applications and analyzes, evaluates, and rectifies seal operation problems and failures.

* Improves MTBR and reduces material costs.

* Reduces inventory by establishing standards for reduction, minimizing variances found in the physical inventory and optimizing inventory levels.

* Communicates orally and in writing with customers, company personnel, and vendors providing counseling, recommendations, and technical assistance. May include making both technical and commercial presentations to customers or management.

* Assists and directs development of customer seal standardization programs. Also, assists with developing inventory management programs that are to be implemented by customers.

* Solves problems on existing installations pro-actively.

* Negotiates with customers and sales personnel regarding material changes or modifications of customer equipment, seal, or auxiliary equipment. Help customers find and define productivity improvements obtained through seal upgrades.

* Approves overall seal and component part design and materials, proposals, layouts, installation, assembly and detail drawings.

* Prepares reports and makes recommendations to management in order to assist in development and management of partnership programs. Devise and recommend new approaches to problems encountered in assignments.

* Recommends new standards and procedures on design and manufacture of seal components. Observes and reports field performance results; collects and evaluates customer's data, while working with local John Crane office and sales representative.

* Additional duties as assigned.

Position Requirements

* Requires Bachelor of Science in Engineering, prefer ME.

* Knowledge of labor reporting, work order variances, QAD, MFG-PRO, SAP, or equivalent

* Previous participation in continuous improvement activities including but not limited to Kaizen, SMED, and Lean activities or equivalent.

* Strong knowledge of personal computers, MS Office, and machining practices. CNC Programming a plus.

* Ability to work flexible hours including weekends as needed to meet business demands.

* Moderate level of understanding of the financial aspects of a manufacturing operation.

* Capable of handling multiple priorities simultaneously in a high-stress environment.

* Excellent written and verbal business communication.

* Excellent training, leadership, facilitation, influencing, negotiating, and interpersonal skills.

* Ability to complete tasks in a timely and efficient manner.

Physical/Mental Requirements

* Must be able to sit for extend periods of time; a minimum of 2 hours.

* Must be able to maneuver to all areas of the office, shop, warehouse, or manufacturing plant

* Must be able to lift up to 20 pounds and carry up to 10 pounds.

* Must be able to bend, reach, kneel, twist, and grip items while working at assigned desk area.

* Must have the manual dexterity and coordination to operate office equipment.

* Must be able to simultaneously manage several objectives, changing priorities and reassign priorities to complete assignments.

* Must be able to read, write, speak and understand English.

* Must be able to respond to visual and aural cues.

EHS Requirements

* Complete all work in a safe manner and follow all safety requirements consistent with supporting the Company's goals.

* Lifting guidelines in accordance with the Manual Lifting Guidelines noted in the Safety Handbook.

* Follow all environmental requirements consistent with supporting the company's environmental performance goals.

* Complete, and actively participate in all other EHS training requirements

Work Environment

Work environment is typically considered within a Smiths location during normal or extended business hours to include offices, manufacturing plants and repair facilities. Work environment may also include customer sites including oil well sites, and meeting venues.

* The noise level in the work environment is usually loud and approved PPE is required when on the factory floor


It is the policy of John Crane to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, color, religion, gender, sex, sexual orientation, genetic information, marital status, status with regard to public assistance veteran status or any other characteristic protected by federal, state, or local LAW. In addition, John Crane will provide reasonable accommodations for qualified individuals with disabilities.

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