Child Welfare Case Manager
OHU Job Board
 Bartow, FL

Requisition Number: CHILD03865

One Hope United works with children of all ages who are wards of the state due to abuse, neglect or abandonment. These children need a stable, dependable, forever home and a family they can call their own. Safe, well-educated and well-cared-for children become adults who contribute to a more prosperous community. Hundreds of abused, neglected or abandoned children need a stable, nurturing family where they can thrive. One Hope United recruits and trains foster parents and provides myriad supportive services to children and families. Foster parents can light a child’s path toward becoming a successful adult.

Case Managers are responsible for providing direct case management services to children, birth families, foster families and primary caregiver(s) in the home setting, day care, preschool, and/or school to ensure they receive services appropriate to their needs, and continuity of care focused on resolving or preventing the issues of child abuse or neglect. The Case Manager provides assessment, planning, linkage, coordination, monitoring, evaluation and advocacy to the child, family, foster family and primary caregiver. The Case Manager works as a team member with a therapist, foster parents, primary caregiver, guardian ad litem and other appropriate professionals. The Case Manager will develop, strengthen and maintain a direct working relationship with mental health professionals, community agencies and the child’s own support system


  • Do the Right Thing | We serve the best interest of our clients and staff. We act mindfully and responsibly, honoring our commitments. We’re willing to challenge the status quo.
  • Fully Contribute | We bring our presence, passion, and ideas to every interaction, and we respect differing views and backgrounds so that others can do the same.
  • Empower One Another | We collaborate with, care for, and encourage each other toward greater impact, treating everyone with dignity and respect
  • Turn Hope into Action | We believe in the resiliency of the human spirit. We advocate for those in need and do what it takes to build a better future for all.
  • Seek Impact Every Day | We make things happen, and make them count. We leverage all our resources and make data-informed decisions for maximum, sustainable results.
  • Always Keep Improving | We pursue excellence in an atmosphere of innovation. We embrace change, take prudent risks, learn from failure, and recognize success.

Position Responsibilities

  • Arranges visitation schedule structured upon the completed visitation plan with input from the appropriate parties, supervise visitations and document observations as appropriate
  • Assists in the provision of appropriate information when applicable and accompanies children to appointments, as necessary, to report progress or lack thereof
  • Assists the primary caregiver(s) and/or foster family in implementing tasks and activities according to the case plan
  • Attends and participates in professional development training for professional growth as developed by CBC/Pre Service Training, as required by the state of Florida and in accordance with agency policy and procedures
  • Identifies strengths, limitations, risk factors, and needs, to refer and coordinate the provision of concrete services to the child, primary caregiver, and biological families of children
  • Serve as a conduit of information between all parties to the case and identified stakeholders, including medical, educational and mental health providers.
  • Conduct visits with children, parents and/or caregivers that include the on-going assessment of child safety, permanency and well-being.
  • Develop and implement a plan that meets the needs of the children and the family.
  • Facilitate placement and delivery of services in collaboration with biological, foster and adoptive families.
  • Perform case management responsibilities in accordance with state and federal laws, Department of Children and Families Administrative Codes and Operating Procedures, funding source policies and internal policies on child abuse, abandonment, and neglect within required timeframes.
  • Attend court hearings, prepare and file all court documents within required time frames.
  • Intervenes and assists OHU/CBC staff in crisis situations
    • Meet with families in their homes at various hours of the day including evenings, nights and weekends, in potentially high risk neighborhoods.
  • Attend court hearings, prepare and file all court documents within required time frames.
  • Other performance related duties per the position job description

Education, Experience and Skills

  • Bachelor’s degree approved by the Florida Board (ie Behavioral Sciences, Community Development, Criminal Justice, Criminology, Education Health Science, Human Development, Human Sciences, Human Services, Law, Political Science, Public Administration, Psychology, Social Policy, Sociology) required
  • State of Florida Child Welfare Certification (CWCM) preferred, but not required
    • must be willing to obtain CWCM certification within 1 year of employment required
  • Must be willing to go through 10 week training required
  • Must have reliable transportation and willing to drive daily for work related purposes.
  • Availability to include evenings, weekends and on-call required
  • Ability to be culturally diverse required

We Invest In You

  • Competitive pay and benefits, plus tuition reimbursement
  • Generous vacation and PTO plans
  • Health, dental, vision, retirement plan, health savings account, Agency paid life and LTD, supplemental life insurance
  • Career ladders, professional development, and promotion opportunities
  • Leadership opportunities on site-based Center Management Team
  • Company iPhone
  • Great work environment and culture
  • Some of the lowest caseloads in the area!

A Different Kind Of Employer One Hope United is strong and ready to grow. Are you ready to grow with us?

  • 800 talented professionals strong, serving 10,000 children and families in Illinois, Wisconsin, Missouri and Florida
  • Fiscally stable, $50 Million agency-- strong since 1895
  • Energetic leadership and a rich community of support

One Hope United does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. One Hope United is an Equal Opportunity Employer and a Drug Free Workplace.