Fraud Prevention Analyst

Etech Global Services Baroda, MI

Job Title : Fraud Prevention Analystt Location : Baroda, Gujarat Department : TBD Reports To : TBD

Role and Responsibilities :

This position is responsible for providing risk management on the sales/reservations side of our company. Provide technology and fraud detection support with a core responsibility to include - analyzing and managing network related fraud traffic, support for breach coordination (what/when/how, including customer impact) for fraud, legal, Corp. Security hand-off, daily and periodic monitoring, external and internal data requirements, data cleanliness and concurrency, reference sources of data to be used for customer and transactional behavior modeling. Ensure data completeness, correctness and concurrency of data. Assist in detecting, analyzing and authenticating fraudulent transactions in a card-not-present environment. Works closely with other Loss Prevention staff to identify fraud trends. Employee provides quality customer service to internal and external customers that meets and exceeds expectations.

Qualifications and Education Requirements

* 2+ years of experience in risk management

* 1 year Analytics/Data Analysis Experience

* Excellent interpersonal, verbal and written skills

* Ability to maintain performance in an rapid and ever changing work environment

* Ability to learn quickly and make on-the-spot decisions with limited information

* Demonstrated ability to meet deadlines, complete important time sensitive tasks & adapt quickly to last minute changes

* Advanced level knowledge of Word, Outlook, Excel and Access Database

* High School Diploma or GED Required/College Coursework preferred Preferred Skills

* Knowledge of financial impact of lost sales & fraud losses

* Review and process fraud alerts on credit cards in a card-not-present environment