Sales Coordinator

Four Seasons Hotels Inc Baltimore, MD
Four Seasons Hotels & Resorts have been ranked FORTUNE magazine's 100 Best Companies to Work for, every year since 1998… come and find out why! Four Seasons Hotel Baltimore is seeking a Sales Coordinator with experience providing exceptional service standards. The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to offer great service.

Join a diverse and talented team in Harbor East Baltimore

Hugging the shoreline, with unmatched views across the water, Four Seasons Hotel Baltimore offers a chic, resort-like getaway in the heart of Harbor East, the city's hippest new district. Walk to great restaurant and shops and local attractions. Referred to as "the crown jewel of Harbor East" the Four Seasons Hotel Baltimore has 256 guest rooms including 45 suites.

The role of the Sales Coordinator

Responsible for providing administrative support to the Sales Managers and Director(s)while being familiar with all aspects of the catering planning process.

Receive and respond to incoming telephone calls in accordance with Four Seasons Standards and assist with overflow calls for Sales, Catering & Conference Services and Executive Office. Prepare accurate written correspondence including letters, contracts, proposals, reports, and e-mails using MS Word, Delphi and Lotus Notes. Maintain Delphi accounts, including traces, creating and updating bookings, manipulating events in the function diary. Complete distribution of Sales correspondence to the hotel operating departments as required. Examples: Amenity Cards, Resumes and prepare Definite booking files to turn over to Conference Services.

Maintain the various Sales file systems, both electronic and paper, including Account Files. Operate a variety of electronic and manual office resources, including but not limited to laser printers, multi-function copy machines, fax machines, paging system, a bindery machine. Assign group sales leads based on the individual market of each sales manager. Handle social rooms only blocks throughout the event; negotiate rates for room blocks that are between 10-20 rooms, prepare contracts and answer manage all questions and requests made by the social contacts and their families. Assist in responding to group leads and inquiries in absence of sales managers. Manage site inspection tours for clients considering social room blocks and assist with corporate client sales sites when needed.

Some Benefits Four Seasons Hotel Baltimore employees enjoy:

* Competitive Salary & Wages

* Excellent Training & Development

* Complimentary Accommodation at other Four Seasons Hotels & Resorts

* Complimentary Dry Cleaning for Employee's Uniforms

* Complimentary Employee Meals

* 401(k) Retirement Plans


Work authorization in the United States required.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -

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