Entry Level Associate - Customer Service
Smart Solutions Inc
 Baltimore, MD

We have an immediate opening for an affable professional to train in tandem with our award winning Customer Service Team and represent our capacious client base. This position offers individualized training that encompasses product knowledge, cross functional departments, and interpersonal communication skills that will provide the tools to advance within your first year of employment.

Core Duties:

  • Attend daily strategy meetings educating you on product knowledge
  • Observe customer interactions demonstrated by senior team members
  • Emulate best practices while prospecting new customers
  • Break the ice with members from all demographics and relate products to their needs
  • Adapt to changes and obstacles with professionalism and positivity
  • Clarify questions about products and overturn objections
  • Guide customer through the sales cycle and ensure a pleasant experience
  • Express insights and feedback to team members and senior leadership

Preferred Qualities:

  • Strong sense of compassion, empathy, and integrity
  • Conscientious work ethic with self discipline
  • Excels under pressure and in fast paced environments
  • Resourceful and solutions oriented
  • Proficient verbal communication skills
  • Motivated by collaborative and individual goals
  • Sociable and eager to reach out to others

We Offer:

  • Ongoing guidance and support
  • Paid training with uncapped earning potential
  • Merit based growth opportunities and rewards
  • Clearly defined growth structure
  • Travel opportunities

Salary: $36,500.00 to $54,600.00 /year