Visual Merchandise Lead
ARC'TERYX (Retail)
 Back Bay, MA
The Visual Merchandise Leader helps the rest of the store team to provide the highest level of customer experience possible, while implementing visual merchandising guidelines.


To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily:

Key tasks

  • Deliver the brand experience and elevate customer care to be best in class
  • Qualify and assess what will truly benefit the customer based on their needs. Make customers for life, not just a sale
  • Promote team spirit and brand advocacy
  • Maintain a strong understanding & descriptions of current product
  • Work with the Visual Merchandising team to submit Visual Merchandising (VM) reports and pictures on a rolling calendar, and notifying them of any broken or damaged VM materials or fixtures
  • Receive feedback and make adjustments as needed to drive sale and improve visual impact
  • Be THE key driver of season change over within the timeframes given
  • Travel to new store openings and assist with merchandising of the new shop
  • Participate in staff training and store events as required
  • Maintain knowledge of current store stock availability on the sales floor and in backrooms
  • Actively maintain store appearance, keeping merchandise stocked and organized, while ensuring that the store itself is clean and well presented
  • Operate POS system and process sales transactions
  • Assist with inventory counts when required
  • Assist with re-stocking and pricing duties, including sale preparation as required

Minimum job qualifications

  • 1-3 years visual merchandising experience
  • Knowledge of Amer Sports products or outdoor equipment and outerwear
  • Previous retail or customer service experience
  • Participation or an interest in activities we make products for
  • Strong command of spoken English
  • Willing to work a flexible schedule that may include weekends, evenings, holidays, and special events
  • Ability to travel

Physical demands & working environment

  • While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to sit, stand and walk. The employee must occasionally kneel, stoop, crouch, twist and lift up to 25 pounds, with or without accommodations
  • Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • The noise level in the work environment is usually moderate