Technical Course Developer III - United States

Forcepoint Austin, TX
Forcepoint is transforming cybersecurity by focusing on what matters most: understanding people's intent as they interact with critical data and intellectual property wherever it resides. Our uncompromising systems enable companies to empower employees with unobstructed access to confidential data while protecting intellectual property and simplifying compliance. Based in Austin, Texas, Forcepoint supports more than 20,000 organizations worldwide. For more about Forcepoint, visit and follow us on Twitter at @ForcepointSec.

Technical Course Developer

We are seeking an Technical Course Developer who will become an important part of our growing, global team of technical training content developers in Forcepoint Technical Learning Services. Working within the Training Development team, the Technical Course Developer will create, update/maintain and improve modern and engaging technical training courses for our enterprise cyber-security product portfolio which will serve as training for our employees, customers and partners.

Using a strong, working knowledge of instructional design principles and adult-learning best practices, as well as using a variety of curriculum development tools and methodologies, you will bring your experience of end-to-end design and development of technical training courses to develop and maintain a suite of highly technical, yet engaging training courses. You will ensure that training materials are suitable for the context and environment that we operate in, with differing audience capabilities and level of technical expertise. You will be an innovative and creative individual, who can simplify and conceptualize technical material into effective training.

Key Performance Areas

* Align the Forcepoint "Human Point" strategy within the delivery of training to ensure that students understand how the Human Point strategy is realized in our products and solutions

* Build knowledge of, and stay current in Forcepoint products and solutions, and associated offerings

* Design and create highly technical, detailed, and engaging training using multiple delivery modalities on Forcepoint Insider Threat product family

* Work with Subject Matter experts to ensure that all technical content in assigned courses is relevant and up-to-date

* Update or amend previously developed e-learning courses to meet current standards or solution requirements Meet with Subject Matter Experts to evaluate and recommend suitable e-learning solutions for new courses

* Use sound instructional design techniques to analyze, design, and develop technical training courseware

* Define appropriate learning objectives and create knowledge checks and assessment questions to support the validation of learner's knowledge based on course content

* Create media assets or leverage existing assets, perform image manipulation/optimization and modification of design layout to suit changes in the content

* Drive all quality reviews, including user acceptance testing for all assigned courses

* Participate in peer-review of the storyboards/drafts of other Course Developers

* Participate in beta deliveries of new courses and drive continual improvement of assigned courses based on feedback

In order to be successful in this role, we need someone who has:

* BS Degree, or equivalent work experience

* 3+ years of experience in the corporate training space, specifically in the execution of all phases of technical training curriculum creation and delivery

* Experience gained in developing technical training courses for enterprise-class software, appliances and cloud-based solutions in support of a global software or cyber security company

* A strong understanding of adult learning principles, methods, theories, concepts, and techniques with proven experience in creating technical training course to these principles

* Skills in graphics creation and editing, media compression and design standards

* A knowledge of processes for SCORM 1.2 packaging of e-learning programs for delivery on our learning management systems (LMS)

* Understanding of and experience with developing technical training content suitably for global cultures

* Excellent written and verbal English skills for the purpose of documentation development, curriculum development, editing and communication

* An acute attention to detail and accuracy

* Strong organizational, time management, and multitasking skills with the ability to follow through on tasks and projects

* Ability to organize and work under strict deadlines while producing quality deliverables

* Highly self-motivated and self-managed; ability to work independently and as part of a team with minimal coaching or supervision

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