Project Coordinator

SDL
 Austin, TX

About RWS

RWS Holdings plc is the worlds leading provider of technology-enabled language, content management and intellectual property services. We help our customers to connect with and bring new ideas to people globally by communicating business critical content at scale and enabling the protection and realization of their innovations.

Our vision is to help organizations interact effectively with people anywhere in the world by solving their language, content and market access challenges through our collective global intelligence, deep expertise and smart technology.

Customers include 90 of the globes top 100 brands, the top 10 pharmaceutical companies and 18 of the top 20 patent filers worldwide. Our client base spans Europe, Asia Pacific, and North and South America across the technology, pharmaceutical, medical, legal, chemical, automotive, government and telecommunications sectors, which we serve from offices across five continents.

Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).

For further information, please visit:www.rws.com

Role Description

The Associate Project Manager manages all assigned projects in the most efficient manner possible in order to ensure client retention, satisfaction and ultimately repeat revenue growth.The Project Manager is the primary interface for our customers and manages a variety of project types (such as documentation, software, multimedia projects) with different levels of complexity. This Project Manager must beproactive, be able to handle shifting and changing priorities fast and effectively with strong written and verbalcommunication skills. The ideal candidate will ensure that project teams understand the scope, complexity and expectations of all assignments, and that the clients are kept fully informed as to the progress and financial status of their projects.Additionally, the Project Manager needs to manage and motivate the extended project team, ensuring actions are clearly delegated and that resource and quality issues are escalated in a timely fashion to departmental managers and the Program Manager.

Key Responsibilities

  • Delivery of projects that meet or exceed client expectations and achieve targeted levels of profitability.
  • Analysis of files using translation memory tools.
  • Compiling estimates and proposals for new or existing clients.
  • Adhering to the sales process and RWS project processes.
  • Close financial monitoring and control of projects through budgets, invoicing and change orders to ensure timely and final invoicing.
  • Strategic project planning involving best methodologies, processes, and risk assessments.
  • Accurate documentation and filing of all project related materials.
  • Identification and development of project/process improvement opportunities.
  • Provideclear and consistent communicationwith strong attention to service with Clients, and internal production teams.

Skills and Experience

  • Degree in either Translation Project Management, Business Administration, Life Sciences,or a related area or equivalent work experience
  • 1+ years of localization project management experience
  • 1+ years of budget management experience
  • Localization knowledge involving all aspects Engineering, DTP, translation, testing and translation tools and methods
  • Excellent written/verbal communication and presentation skills
  • Customer service experience
  • Proactive
  • Strong organizational skills
  • Ambitious and with a desire to learn and progress
  • Analytical and organized problem solving abilities
  • Able to meet deadlines and work under pressure
  • Adaptable and flexible to a changing work environment
  • Proficient computer skills (Word, Excel, PowerPoint, Acrobat, html, xml)
  • Experience in the use of CAT tools is a plus (including translation memories, content management, and glossary and file management tools)
  • Bilingual French/English is a plus

Benefits

  • Possibility to do charity work for 5 days paid.
  • 4 weeks holiday, your birthday OFF and 5 sick days.
  • Fun social committee.
  • Access to a vast library of eLearning training.
  • Great benefits plan (dental, medical, STD/LTD, EAP)
  • Hybrid model, you get to choose when and if you want to come to the office
  • Agile work practices

Life at RWS - We work hard together to deliver for our customers; our expertise, professionalism anddetermination to never let others downdrivesus tobepassionate and serious about what we do,deliver customer value, yetalways adding a human touch.

RWS embraces diversity and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.

Recruitment Agencies: RWS Group PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.

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