Mobile Product Designer

Experian Austin, TX
Experian Partner Solutions is a leading provider of credit education, credit data and identity management solutions for businesses and their consumers. In 2016, Experian acquired Austin-based CSID, which was founded in 2006 by a few serial entrepreneurs with a passion for helping consumers protect something they treasure most – their identity. The company evolved into a hyper-growth cybersecurity startup helping businesses, both large and small, and 30 million consumers (including families) with identity/fraud protection and data breach recovery (think Fortune 500 retailer gets hacked and credit card numbers get stolen).


We are looking for a Mobile Product Designer who is interested in working on exploratory innovation projects. In this role, you will join a small, nimble UX and Product Design team responsible for exploring and vetting innovative product concepts. You will work with and learn from product managers, engineers, account managers, sales directors, and call center agents. The Mobile Product Designer will ensure that we create a modern and innovative line of iOS and Android apps.


Your primary responsibilities will be:

* Collaboratively defining design direction with key members of the innovation team and product teams (including the UX lead, Product Managers, Engineering, and other stakeholders)

* Conceptualizing original ideas that bring simplicity and user friendliness to complex design problems

* Presenting project plans and deliverables while sharing design rationale and best practices

* Implementing information architecture by preparing sitemaps and interactive prototypes illustrating navigational flows and elements

* Articulating design guidelines, such as informational and visual hierarchy, flow and layout, typography, and iconography

* Obtaining feedback on your product to iterate, drive improvements in future releases

* Updating stakeholders and reporting on customer success through internal and external product communications

Our ideal new colleague will bring:

* Enthusiasm and passion for great products and services and the ability to articulate product functionality visually and verbally

* Demonstrated focus on end user needs via usability test plans, evaluation of traffic patterns, analysis of user feedback

* A human-centered design approach to rapidly test and iterate on their designs

* Proficiency in information architecture, multi-step and cross-platform flows; considers data objects and content strategy when architecting systems

* Excellent communication skills with ability to engage, influence and inspire partners to drive collaboration and alignment

* Curiosity to know how things work, and ability to use that knowledge to make connections and find opportunities

* Understanding of tech and product development processes

* Highly organized, taking individual initiative and accountability for getting results

Qualified candidates can walk in the door on their first day with…

* A Bachelor's degree in Design, Human-Computer Interaction, Computer Science or a related field or equivalent practical experience.

* 2 years experience working with mobile (native app) product design

* Working knowledge of iOS and Android official user interface guidelines

* Fluency in best practices for mobile and tablet design, as well as working knowledge of usability principles and techniques.

* A strong command of mobile standards and optimization techniques

* The ability to work on brand and to expand the brand when necessary

* Demonstrated experience in designing usable web-based and/or mobile interfaces.

* Excellent communication, presentation, and teamwork skills.

* Some experience working in an Agile (Scrum) product environment