Integrations Technical Project Manager
 Austin, TX


Integrations Project Manager 


Austin, TX

Reporting to

VP of Engineering

About the role

Punchh is seeking a Technical Project Manager that will coordinate all aspects of specific projects from initiation to delivery. You will coordinate work performed by internal customers and partners by defining project specifications, performing feasibility and needs/impact assessments. You will develop detailed project plans and manage all implementation processes including resource allocation, progress tracking, monitoring change control process, testing, documentation, training and on-time delivery within budget constraints.

What You’ll Do

  • Coordinate and manage timeline and schedule of ongoing product releases for multiple products

  • Create and track daily/weekly/monthly milestones

  • Liaise and manage communications with key stakeholders, including engineering, product, and QA

  • Ensure smooth project releases to production

  • Conduct daily Scrum and sprint planning calls and meetings

  • Facilitate sprint demos

  • Manage all tools used in the Agile software development process

  • Remove and/or minimize hurdles for software development and finding the right solution to issues

  • Facilitate discussions, decision making, and conflict resolution within the sprint

  • Assess opportunities to increase the Scrum maturity of the team and organization and coaching the team to achieve higher levels of maturity

  • Establish credibility and rapport with technical team members and product owners by knowledge and experience

  • Develop projects’ scope and objectives, involving all relevant stakeholders and ensuring technical feasibility

  • Track the status of deliverables and any decisions made regarding outstanding issues

  • Establish a company release management, change management standards and procedures

  • Travel as required for successful delivery of initiatives

What You’ll Need

  • 8 years + experience as a Technical Project/Program Manager delivering technology service or business

  • Deep understanding of software engineering and release cycles

  • Experience in managing large scale software development in e-commerce, marketing, POS, or SaaS platforms.

  • Familiarity working with startups and their release patterns as well as previous experience working in a large, complex technical environments

  • Proficient in tools required to manage complex projects

  • Must have knowledge on configuration, customization & integration

  • Must have excellent oral and written communication, presenting, meeting facilitation, negotiation, decision making and problem-solving skills

  • Well versed in Agile and specifically Scrum Agile

  • Demonstrable process development training and experience

  • Outstanding leadership and organizational skills

  • Expert managing multiple, simultaneous projects and programs

  • Experience managing projects with a global footprint including working with members, management and external partners in multiple countries across different time zones

Bonus Points If You

  • PMI PMP certification/training


  • Healthcare coverage, FSA, HSA

  • Life and AD&D insurance

  • 401K

  • Competitive salaries, bonus and stock options

  • Professional development

  • EAP

  • Maternity and Paternity (Bonding) Leave

  • PTO

  • Paid holidays

  • Free lunch every single day, social events, plus a well stocked refrigerator

Punchh is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws.

Notice to recruiters and placement agencies: If you are a recruiter or placement agency, please do not submit résumés to any person or email address at Punchh prior to having a signed agreement with Human Resources. Punchh is not liable for and will not pay placement fees for candidates submitted by any agency other than its approved recruitment partners. Also, any résumés sent to us without an agreement in place will be considered your company’s gift to Punchh and may be forwarded to our Talent Acquisition team.