Business Solution Architect – Order Management

Magento Austin, TX
Business Solution Architect – Order Management

Magento Commerce


Trusted by more than 240,000 businesses worldwide, Magento Commerce is the leading provider of open omnichannel innovation to retailers, brands and branded manufacturers across retail B2C and B2B industries. In addition to its flagship open source eCommerce platform, Magento Commerce boasts a strong portfolio of cloud-based omnichannel solutions empowering merchants to successfully integrate digital and physical shopping experiences. With over $50B in gross merchandise volume transacted on the platform, Magento Commerce is the dominant provider to the Internet Retailer Top 1000, counting more than double the clients to the next closest competitor, and to the Internet Retailer Hot 100. Magento Commerce is supported by a vast global network of solution and technology partners, a highly active global developer community and the largest eCommerce marketplace for extensions available for download on the Magento Marketplace.

THE ROLEJob Description

As a talented and motivated business solution architect working with the Magento Order Management platform, you will be responsible for the development of the business and functional architecture for large, complex and/or strategic implementations and responsible for managing the delivery.


* Manages the development of the functional architecture/specification.

* Works as a team member with Magento customers to define customer specific business and systems requirements for implementation.

* Owns and is accountable for the business solutions design and architecture behind an implementation

* Tightly aligned with Product Management to ensure feedback from enterprises and sales team are taken into consideration for product strategy and roadmap planning

* Spends most of time interacting with customers and project team to ensure delivery of a well designed, effectively architected business solution

* Guides eCommerce business requirements to Magento native functionality to reduce the need for customizations

* Knowledge transfer of Magento Methodologies to merchants and partners

* Collaborates closely with technical teams throughout the project lifecycle

* Participates in sales cycle as needed

* Support the technical responses to RFPs for selected enterprise prospects

* Support the growth and retention of Enterprise accounts by working with the Enterprise Success team

* Ensures that current Magento merchants are growing their eCommerce business to the fullest potential

* Conduct reviews of customer business requirements, use cases, architecture, and other components of the customer's environment for the purpose of identifying issues and making recommendations for outcomes that meet customer needs.

* Document findings and recommendations for customer in a written report. Prepare and present recommendations in written and presentation form to customers.

* Influences customer project design to best utilize Magento functionality

Required Skills:

* Solid knowledge of eCommerce trends and technologies, including security, best practices, and laws/regulations that affect eCommerce

* Strong presentation and communication skills. Writes clear, concise, effective reports, recommendations and other materials utilizing good business English

* Effectively communicates technical concepts to business audience

* Creates and builds strong relationships with partners, clients and internal colleagues

* Demonstrates strong analytical skills

* Well organized; consistently delivers client projects on time and to requirements with high levels of quality and customer satisfaction

Beneficial Skills:

* Experience with Magento Order Management or other Magento Products

* Experience with any order management product


Working at Magento means becoming part of one of the fastest growing commerce solutions companies on the planet. More than 240,000 merchants rely on us to fuel their growth.

A career at Magento puts you on the cutting-edge of the commerce industry and offers many opportunities for advancement. And, as a part of our family of products and services, you'll also gain valuable exposure to a wealth of commerce knowledge, experience, a global customer and employee base, and world-class resources.

We're always looking for talented people who want to help shape the future of commerce, and who believe in the power of collaboration.

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