Clerk III

Texas Health & Human Services Commission Austin, TX
Clerk IIIClerk III performs complex work involving checking documents for accuracy, handling, transporting and maintaining files within Health and Human Services Enterprise Mail Services unit. The Clerk III is required to process, distribute all HHS Enterprise agencies inbound and outbound. Sort inbound mail by agency mail codes, cross-trains in Mail Distribution Centers (MDC) as needed to facilitate backup duties at satellite MDC locations. This position is responsible for the training of newly hired and temporary mail staff in mail service operations, agency policies, and procedures and Untied States Postal Service (USPS) rules and regulations. Prepares inbound First Class accountable mail for remittance processing, routes interagency mail to other HHSC State offices via The Texas Procurement and Support Services (TPASS) mail couriers and other HHS Enterprise MDC's. Prepares outbound USPS mail for State contracted outgoing mail vendor, Print Mail Pro (PMP). Transport and delivers negotiable instruments for HHS Enterprise accounting sections. Prepares accountable mail e.g. Overnight Express, Certified and Registered mail for shipment and or inbound manifest tracking, involving data entry. Drives state issued vehicles in performance of regular duties, assist internal and external mail customers with all mail related inquires. Works under limited supervision of MDC supervisors, with moderate latitude for use of initiative and independent judgment, this position supports all HHS Enterprise agencies mail operations.Essential Job Functions:

EJF 1. Operates HHS State issued vehicles, in performance of regular duties with limited supervision. Drives cargo vans, one ton box trucks with mail lifts, sedan and other vehicles for collection and delivery of Health and Human Services (HHS) Enterprise agency mail to satellite locations, State contracted mail vendor Print Mail Pro (PMP) and United States Postal Service (USPS) postal stations. Must be able to lift and move USPS first class, mail boxes and parcels for delivery. Time Spent: 55%EJF 2. Performs Data entry using Microsoft Office suites and peripheral devices; Uses copiers, scanning, word processing and presentation software and vendor proprietary software & equipment. Document Inbound accountable mail and Overnight express courier mail for HHS Enterprise agencies to create an internal chain-of-custody and to capture customer signatures on portable handheld devices and copy manifest. Sort and distribute mail by established timeframes and deadlines using agency mail code systems and employee directories. Time Spent: 20%EJF 3. Provide professional and technical assistance to internal and external mail customers, disseminating USPS rules & regulations and HHS agency policy and procedures; Communicates on a basic level with others internally or externally to provide, exchange or verify information, answer inquiries, address issues or resolve problems or complaints with a professional decorum. Time Spent: 20%EJF 4. Attends work on a regular and predictable schedule in accordance with State leave policy and performs duties as assigned, with limited supervision. Time Spent: 5% Knowledge Skills Abilities:

Knowledge of generally accepted accounting principles and procedures affecting maintenance of accounting records.Knowledge of Postal Service regulations and accounting procedures used by the Post Office (USPS).Knowledge of office management principles and practices and administrative procedures, and of the technical program.Knowledge of English grammar, spelling, and punctuation.Supply contract process, structure & content knowledge.Skill in the use of electronic data and/or word processing equipment and software such as Microsoft Word, Outlook, PowerPoint, Access, Excel and Windows XP.Skill in typing routine, special and confidential correspondence.Ability to operate all mail services related equipment.Ability to manage program activities, devises solutions to administrative problems, develop and evaluate administrative policies and procedures.Ability to prepare concise reports.Ability to establish goals and objectives understand and interpret Department organizational structure, policies and procedures.Ability to implement administrative procedures and to evaluate their effectiveness.Ability to establish and maintain effective working relationships with management, supervisors, and co-workers.Ability to supervise and train others.Ability to communicate effectively with the public.Registration or Licensure Requirements:

Initial Selection Criteria:

High School Diploma or GED equivalent required. Two (2) years of relevant work experience is preferred. Ability to work in a professional customer service environment is required. Work experience to indicate a general understanding of knowledge, skills and abilities needed to perform duties. Experience in developing and maintaining logs and reports. Experience handling and transporting mail and or other documents or services. Ability to communicate effectively both orally and or in writing. Experience meeting and setting timeframes or deadlines. Experience providing support to supervisor, team leads and co-workers.Additional Information:

Note: Military occupation(s)relate to the initial selection criteria and registration or licensure requirements for this position may include but not limited to: 42A,YN,0111,3A1X1. All active duty military, reservists, guardsmen and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor's Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.requisitionHHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.I-9 Form-Click here to download the I-9 form.In compliance with the Americans with Disabilities Act (ADA),HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.MOS Code:

3A1X1

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

I-9 Form - Click here to download the I-9 form.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

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