Administrative Manager

Advantage Solutions Austin, TX
Summary

Administrative Manager

The Administrative Manager (AM) serves as the immediate manager of administrative functions for the office and assigned lines. The Administrative Manager is responsible for interacting with Customers, Clients, and co-workers.

Responsibilities

* Responsible for training, developing, supervising, and evaluating Administrative Sales Assistants, Specialists, Senior Account Coordinators, Account Coordinators, Typist(s), and Receptionist within assigned team for the branch.

* Assists the Director of Administration or Office Manager and/or Office President in the hiring of Administrative Sales Assistants, Administrative Assistants or Customer Service Representatives, Typist(s), and Receptionist(s) for the office.

* Maintains work schedules and approves all timesheets and vacation schedules for direct reports.

* Performs desk audits for direct reports on a periodic basis to ensure all administration functions are up-to-date and are being performed accurately and efficiently.

Qualifications

* Education Level: (Required): High School Diploma or GED OR equivalent experience

* 3-5 years of experience in Administrative Sales Assistant, Administrative Assistant, or Customer Service Representative

* 5+ years of supervisory experience in sales administration with a food manufacturer

* Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers

* Excellent written communication and verbal communication skills

* Excellent customer service orientation

Responsibilities

The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

The Administrative Manager (AM) serves as immediate manager of administrative functions and is responsible for administrative functions for the office and assigned lines. Also is responsible for interacting with Customers, Clients, and co-workers.

Essential Job Duties and Responsibilities

* Responsible for training, developing, supervising, and evaluating Administrative Sales Assistants, Specialists, Senior Account Coordinators, Account Coordinators, Typist(s), and Receptionist within assigned team for the branch.

* Assists the Director of Administration or Office Manager and/or Office President in the hiring of Administrative Sales Assistants, Administrative Assistants or Customer Service Representatives, Typist(s), and Receptionist(s) for the office.

* Maintains work schedules and approves all timesheets and vacation schedules for direct reports.

* Performs desk audits for direct reports on a periodic basis to ensure all administration functions are up-to-date and are being performed accurately and efficiently.

* Develops and maintains a working knowledge of procedures for all manufacturers represented within team of direct reports.

* Ensures that direct report's backups are thoroughly trained. Assist backups as needed during vacations and illnesses.

* Other related duties as assigned.

Supervisory Responsibilities

Direct Reports

Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources

Indirect Reports

May delegate work of others and provide guidance, direction and mentoring to indirect reports

Travel and/or Driving Requirements

Travel is an essential duty and function of this job. Driving is not an essential duty or function of this job.

Must be willing to travel

Minimum Qualifications

Education Level: (Required): High School Diploma or GED or equivalent experience

Field of Study/Area of Experience:

3-5 years of experience in Administrative Sales Assistant, Administrative Assistant, or Customer Service Representative

5+ years of supervisory experience in sales administration with a food manufacturer

Skills, Knowledge and Abilities

* Good interpersonal skills

* Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers

Environmental & Physical Requirements

Office / Sedentary Requirements

Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.

Additional Information Regarding The Company Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance. All of our positions require the satisfactory completion of a background check. Please be aware that acknowledging or having criminal convictions does not constitute an automatic bar to employment. Factors including, but not limited to age and time of the offense, seriousness and nature of the violation, and rehabilitation will be taken into account.