(Bilingual) Personal Banker

Old Second Bancorp, Inc. Aurora, IL
Drawing on our rich, 145-year history, Old Second understands opportunity and how to seize it. Whether the economic cycle is trending up or down, we have the experience, know-how and solutions to help our customers START BANKING. And if you're interested in advancing your career, we look forward to speaking with you about opportunities at Old Second. Apply now and START BANKING!

Old Second has an immediate need for a Bilingual Persoanl Banker at our Aurora (Downtown) location! The right candidate will have experience as a Personal Banker and also as a Teller (to fill in as needed).

Essential Responsibilities / Functions:

* Meets sales and service goals by actively engaging in Bank sales processes including profiling, building strong customer relationships, utilizing sales and customer service software, and participating in sales campaigns.

* Accurately opens, closes, and maintains customer accounts according to established policies and procedures. Understands material covered in Personal Banker training manuals.

* Is trained and capable of filling in on the Teller line as needed.

* Utilizes strong knowledge of Old Second products and services to advise new and existing customers of Old Second's comprehensive portfolio of banking options.

* Consistently practices customer service principles outlined in Bancorp FAAR philosophy.

* Maintains a high level of customer service to assist the branch in obtaining the highest customer service ratings, including the mystery shop program and other internal programs and controls.

* Maintain working knowledge of all internal and legislated compliance and regulations including satisfactory completion of all annual training.

* Maintains basic knowledge of Operations Departments (ex. Records, TD Ops, BSA/Fraud/CTR's).

The aptitude to accurately apply concepts learned in training is crucial. Some local travel may initially be required for training purposes. Bilingual in English/Spanish is required.

Open availability preferred.

Apply now!

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