Computer Operations Analyst 1 -TS/SCI/Poly

Northrop Grumman Aurora, CO
Northrop Grumman Mission Systems (NGMS) is seeking a Computer Operations Analyst 1 to help support a program located in Aurora, Colorado.

The Computer Operations Analyst resolves problems based on mission criticality and guidance and provides hardware support to maintain operational systems at a high level of availability. The environment fluctuates between routine and urgent, depending on ongoing tasks, priorities, and performance of assigned systems. Working independently or as part of a troubleshooting team, the Computer Operations Analyst assigned to the Fiber/Hardware Team analyzes problems and determines the best approach to return systems to operations. They must be able to work under pressure in restoring high priority systems back to operations. Computer Operations Analyst detects, isolates, documents, reports, and resolves hardware related outages or problems, isolates problems to the line replaceable unit, then replaces the unit, and also coordinates, schedules, and executes preventative maintenance processes. In addition, the Computer Operations Analyst supports inventory management and property control activities and associated maintenance and test. The Computer Operations Analyst may also fabricates and install fiber optic and copper cable and installs new hardware. The Computer Operations Analyst works directly with the customer in most aspects of the day-to-day activities. Working at a customer facility and daily with the customer requires excellent communication skills and the ability to multi-task efforts based on a dynamic environment and changing priorities.


Basic Qualifications:

* Bachelor's Degree in Science with 0 years of basic Linux/UNIX command level knowledge that can be applied to troubleshooting and maintaining systems operability OR 4 years of Basic Linux/UNIX command level knowledge that can be applied to troubleshooting and maintaining systems operability in lieu of a degree.

* Active TS/SCI access OR ability to obtain and hold a TS/SCI access prior to first day of employment.

* Adjudicated Polygraph (within 10 years) OR willing to submit and obtain an adjudicated Polygraph prior to first day of employment.

* Experience in managing and maintaining Commercial-Off-The-Shelf (COTS) hardware.

* Experience in installation planning, preparation, checkout and deploying systems to the field.

* Proficient with Microsoft Office (Word, PowerPoint, Excel) The physical agility to perform work under a raised floor and work from ladders and/or scaffolding to work in drop ceilings.

* Must be able and willing to work occasional evenings, weekends, and possibly holidays.

* Current Security CE Certification or ability to obtain Security CE Certification prior to start date (DoD Approved 8570 Baseline Certification; IAT Level II)

Preferred Qualifications:

* Active TS/SCI access with adjudicated Polygraph (within 10 years).

* Current Security CE Certification (DoD Approved 8570 Baseline Certification; IAT Level II).

* Experience managing and maintaining custom hardware.

* Experience developing hardware documentation (system layout, rack elevation, wiring lists, etc…)

* Experience with Systems, Software, Test, and Integration Engineering.

* Knowledge of the fabrication, testing, and certification of both single-mode and multi-mode fiber cables using modern fabrication and testing equipment.

* Knowledge of affixing the following connectors: ST, SC, FC/APC, SC/APC, and MT-RJ connectors.

* The ability to perform successfully in an open environment where frequent and direct interaction and collaboration with customers and peers is ordinary.

* Certification as a Fiber Optic Technician.

* ITIL certification

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit U.S. Citizenship is required for most positions.