MC4 Computer Systems Analyst - RTS-MED

General Dynamics Information Technology Augusta, GA
Job Description

Job Responsibilities: Provides installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware. Perform upgrades on Government furnished MC4 systems. Execute lesson plans with practical exercises of the MC4 software applications to end-users; utilize prepared course and student materials for end-user training on computer hardware, application software, new systems, or training on business process improvements and other procedures in a supervised setting; and train personnel through formal classroom courses, workshops, seminars, simulation and over-the-shoulder methodology. This position will maintain state-of-the-art knowledge of the latest advances in the MC4 computer hardware and software.

Monitors and responds to hardware and software problems utilizing a variety of hardware and software testing tools and techniques.Installs and configures applications software and related hardware (such as desktops, servers, and related peripherals like printers, scanners, drives, monitors and video teleconferencing hardware).Provides software and system troubleshooting and support.Provides technical support and training to end-users.Maintains current knowledge of relevant technology as assigned.Participates in special projects as required.

Maintains current knowledge of relevant technology as assigned.

Adheres to ethical, behavioral and professional standards.

Education

Education/Equivalent Training Required: Associate's Degree in a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience. 1-3 years of directly related experience supporting information systems operations. IAT Level Certification Compliant IAW DODD 8570.01M. CompTIA Security +CE Certification.

Qualifications

Experience: Knowledge of the principles, methods, and techniques used in information system troubleshooting and support. Knowledge of related hardware and software. One year with MC-4 information management systems, computers/automated office equipment and software programs. Obtain a favorably adjudicated T3 investigation and subsequent qualifications for privileged access on an Army Network. Perform hardware and software upgrades on GF information management systems.

Unique/Additional Requirements: Candidate must be able to obtain and maintain a Secret security clearance (Tier 3 level investigation). Must have a valid driver's license. Effective communications skills. Microsoft Office skills including PowerPoint, Word and Excel.

As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.