Night Auditor
RAM Hotels
 Auburn, AL

Job Overview:

Come work at the brand new Tru By Hilton Auburn Alabama. We are looking to hire an experienced Night Auditor to help us keep growing. If you're hard-working and dedicated, Tru By Hilton in Auburn is an ideal place to get ahead. Apply today!

Responsibilities for Night Auditor:

  • Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
  • Respond to guest complaints, requests and emergencies
  • Reconcile all accounts in a timely manner
  • Verify that all EOD work has been performed by other departments
  • Schedule guest wake-up calls and reservations for the following day
  • Respond to guest inquiries, concerns and complaints as needed
  • Answer phones and place reservations

Qualifications for Night Auditor:

  • Excellent communication and math skills
  • 2+ years' experience in customer service or hospitality
  • Able to learn computer functions and other on-the-job skills
  • Strong eye for details
  • Good problem-solving skills
  • Ability to multitask
  • Solid customer service skills
  • Strong written and verbal communication skills
  • Exceptional customer service skills