It is the responsibility of the Cashier to accurately accept, record, and account for all revenue from guests while providing excellent customer service.
- Process all guest orders thru the POS terminal
- Adhere to the Hard Rock cash handling policy
- Take orders from guests with accuracy
- Adhere to PCI compliance about protecting guest information
- Protecting basic information from guest such as name, room numbers and credit card information.
- Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and severe bank
- Follow property control audit standards and cash handling procedures (e.g. blind drops)
- Transport bank to/from assigned workstation, following security procedure
- Maintain cleanliness of work areas throughout the shift, practicing clean as you go procedures
- Notify management of maintenance repair issues
- Complete any additional reasonable requests by management
- Read and visually verify information in a variety of formats (e.g. small print).
- Stand, sit, or walk for an extended period or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
- Move over sloping, uneven, or slippery surfaces.
- Move up and down stairs and/or service ramps.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Minimum six (6) months of related experience required
- Able to work a varied work schedule to include nights, weekends, and holidays.
- Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
- Be flexible and adaptable to change.
- Adheres to state liquor laws and beverage control procedures that pertain to serving and handling.
- Duties and responsibilities are typically performed in a restaurant in a fast-paced environment, with constant exposure to public and excessive noise. Also, there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.
- Must be able to work at a fast pace and in stressful situations.
Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).