Health and Benefits Analyst

Willis Towers Watson Atlanta, GA
The Business

Our Health and Benefits business helps large and mid-size clients control soaring health and welfare plan costs, improve health outcomes and promote employee engagement through broad-based, state-of-the-art interventions. We provide solutions encompassing creative plan design, vendor evaluation and management, pricing and funding strategies, data analytics, valuation support, and legal compliance and governance strategies. We also provide Specialty consulting services including clinical/health management program design, pharmacy solutions, disability/absence management strategies and claims audit services. Product based solutions such as our pharmacy purchasing coalition round out our broad-based suite of offerings.

The Role

As a Health and Benefits Senior Analyst you will contribute to a wide variety of complex projects involving design, financials, delivery, ongoing management and communication of the full spectrum of health and benefit programs, including but not limited to medical, dental, life& disability.. You will interface with key internal and external clients, vendors, develop client deliverables, while ensuring quality standards are met.

Performance Objectives

Clients

* Partner with key team members to deliver superior project management on select clients:

* Draft statements of work, project plans and budgets involving multiple workflow streams and client teams

* Serve as the day to day project lead, ensuring the progress of the team against established objectives, budget, timeline, deliverables and quality standards

* Serve as primary, daily contact to clients on delivery of services

* Manage client expectations and raise appropriate issues to Senior Consultants and Client Relationship Managers

* Interface with colleagues from other practices and regions on assignments that reflect the client's broader business issues

* Develop a trusted advisor relationship with client contacts through excellent written and oral communication and efficient, quality execution of projects

Excellence

* Perform financial analyses including developing pricing and employee contributions strategies, modelling plan design alternatives and calculating reserves

* Conduct benchmarking studies and other research; provide value added analyses and summaries

* Analyze and compare vendor products, services and contracts

* Design, distribute and evaluate responses to surveys and RFPs

* Communicate and liaise effectively with colleagues and clients regarding data collection and project execution

* Review analytical work and document drafts prepared by more junior analysts

People

* Build strong relationships internally and collaborate effectively on cross-functional teams

* Demonstrate natural ease and effectiveness when dealing with clients/colleagues at all levels

* Mentor and develop more junior level staff

Financial

* Meet chargeable hours targets

* Contribute to sales and marketing efforts by drafting proposals and responding to RFPs

* Directly contribute to clients' success through applying your technical expertise.

The Requirements

* 3+ years' experience dealing with the financials of group health and welfare plans, ideally gained in a group benefit consulting/brokerage firm or group health underwriting or actuarial function of an insurance company; additional experience with life/disability plans desired

* Proven experience successfully managing projects and producing quality deliverables on time and within budget

* Flexibility and proven ability to diagnose and resolve issues; strong client service orientation

* Strong written and verbal communication skills

* Ability to ask the right questions and seek help where appropriate

* Ability to respond to all communications effectively and in a timely manner

* Demonstrated leadership qualities

* Ability to work both independently and on client teams and enjoy a fast-paced environment

* Sense of accountability; owning one's work and taking pride in it

* Self-starter; interest in continually challenging oneself and willingness to step outside of one's comfort zone

* Interest and ability to think beyond the task at hand and understand how one's work fits into the broader landscape

* Strong analytical and integrative skills including ability to draw conclusions and identify trends from data in a logical, systematic way

* Excellent Microsoft Office skills, particularly in Excel

* Bachelors degree required

* Pursuit of CEBS designation, or group health and welfare actuarial or underwriting training desired

The Company

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com.

Willis Towers Watson is an equal opportunity employer

Willis Towers Watson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Equal Employment Opportunity: Know your rights.

Unsolicited Contact: Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer.

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