Case Management Assistant - Outpatient Clinic - PRN

Shepherd Center Atlanta, GA
Shepherd Center seeks candidates who are compassionate and caring for patients and their families/caregivers.

Other characteristics we look for include: flexibility, self-motivation and direction, ability to learn and apply knowledge quickly; proficiency in organizing and completing multiple tasks and projects in a timely manner; effective and appropriate communication skills in all interactions; and consistent demonstration of proficiency in area of expertise.

Case Management Assistant - Outpatient Clinic - PRN

PRN- As needed


Description of duties

CMA will complete incoming forms to the case management office including but not limited to disability forms, FMLA forms, medication assistance applications, and insurance forms. CMA will write various letter types as requests are made to the case management office. CMA will be able to log and document completed forms and letters in EDM.

CMA will assist with coordination and facilitation of translation needs as they arise in outpatient clinic.

CMA will assist Case Manager to resolve patient issues and barriers. CMA will work with patients to relay and help access resource information and maintain organized resource information for the case management office. CMA will demonstrate ability to execute physician orders as needed and will document actions taken.

This position requires the ability to multi-task, there is a high volume of requests for letters and forms that come in daily. This position calls for strong organizational skills. This position requires high proficiency in written and verbal skills and any candidate for this position will have to submit a writing sample- grammar and correct spelling is crucial. Position requires being prepared and thinking "on the spot"; it is a fast- paced environment