Supervisory Equal Opportunity Specialist

Department Of Homeland Security Arlington, VA
* Duties

Help Duties Summary

Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce. For additional information about our agency please: Click Here

This position is also being announced through Government-Wide procedure under Announcement #HQ-OCL-TA56-18-471629-G. Candidates who wish to be considered under both Public (US Citizens) and Government-Wide procedures must apply to both announcements.

Supervisory/Managerial Probationary Period Requirements: Unless previously completed, you must satisfactorily complete a one-year supervisory probationary period to continue in this supervisory/managerial position.

Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

Learn more about this agency


This Supervisory Equal Opportunity Specialist position is located within the TSA, Office of Civil Rights and Liberties, Ombudsman and Traveler Engagement, Traveler Engagement Division, Multicultural Branch. If selected for this position you will serve as the Branch Manager maintaining and managing the agency's multicultural compliance, complaints, and training programs. Duties include:

* Supervising a team of employees responsible for implementing TSA's strategic outreach to stakeholders and reviewing and investigating civil rights complaints received from the traveling public related to multicultural issues (race, religion, gender, etc.)

* Conducting fact finding, analysis, problem solving, writing, and consulting to identify problems and recommend solutions to colleagues and/or leadership; managing the Multicultural Branch's review and analyzing policies and procedures for civil rights impacts on multicultural communities.

* Applying in-depth knowledge of Standard Operating Procedures (SOPs) for security checkpoint operations and ancillary programs and potential effects on passengers with diverse backgrounds to strategic plan development and input to TSA's SOPs.

* Collaborating with the Office of Chief Counsel to resolve cases appropriately.

* Developing civil rights training modules and delivering training to staff at all levels throughout TSA.

Supervisory/Managerial duties include serving as a first line supervisor for the organization. This includes but is not limited to: assigning work, setting priorities, and reviewing and evaluating work and performance of subordinates; approving leave; coaching and developing employees; recommending corrective or disciplinary actions; assisting in budget planning and projecting short-term needs; managing projects within assigned resources; resolving routine problems that typically impact the objectives of the organizational unit; when required, coordinating with customers outside the immediate organization.

Supervisory status


Promotion Potential


Who May Apply This job is open to…

Open to all U.S. Citizens.

Salary range listed includes Locality Pay of 28.22%.

This position is located in Arlington, VA.

Questions? This job is open to 1 group.

* Job family (Series)

0360 Equal Opportunity Compliance

* Requirements

Help Requirements Conditions of Employment

* You must possess U.S. Citizenship or be a U.S. National.

* You must complete a favorable Background Investigation (BI).

* You must be able to obtain and maintain a Secret Clearance.

* You may be required to complete a one-year Supervisory Probation Period.

You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement.


To qualify for the SV-K Pay Band (equivalent to GS-15), you must have one year of specialized experience equivalent to the SV-J Pay Band or GS-14 in the Federal service or equivalent experience in the private sector. Specialized experience defined as:

* Applying knowledge of Title VI of the 1964 Civil Rights Act and expert knowledge of all applicable civil rights laws, regulations, and significant case law; AND

* Interpreting and apply DHS guidance and TSA policies, procedures and directives; AND

* Conducting research, retrieving, selecting, and compiling information and statistics from various databases; AND

* Analyzing and applying civil rights/compliance requirements to Federal agency operations, especially as they affect the public; AND

* Communicating civil rights laws, regulations, and significant case law.

Note: Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.


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