PT/FT Sales Associate

Natural Healthy Concepts Appleton, WI

PT/FT Sales Associate

Work with a purpose!

Natural Healthy Concepts makes natural health and customer service our top priorities, and we are looking for a PT/FT Sales Associate who does the same! Who are we? Natural Healthy Concepts is about quality natural health products sold by real people who care and share the philosophy that your health is the best investment you'll ever make! Who are you? You are an energetic team player with a background in retail and a PASSION for natural health. You are excited about the opportunity to bring an established store to a new community and cannot wait to build a loyal customer base by providing legendary customer service. In return, we’ll provide you with competitive pay, great benefits, and a Renew & Grow focused company culture.

Job Summary:
This position is responsible for providing outstanding service to customers and performing operational duties that drive sales through product knowledge, merchandising, register functions, store cleanliness, and other related duties. The Sales Associate drives sales through product knowledge and merchandising and performs operational duties to run the retail store. These duties include but are not limited to opening/closing, ensuring store security, overseeing safety. This position supports the environment of health and wellness that Natural Healthy Concepts represents.

Please email your resume to [Click Here to Email Your Resumé] or mail it to Attention: Human Resources, Natural Healthy Concepts, 310 N. Westhill Blvd, Appleton, WI 54914.


Essential Functions:
Establishes models and reinforces outstanding service through proper engagement and selling techniques in order to achieve or exceed financial goals set for the store including sales plan. Actively seeks information to understand customers’ circumstances, expectations, and needs.
Use product information and available resources to educate customers and assist them in making product selections that are right for them. Delivers friendly and prompt service to minimize customer wait time.
Maintain a professional and courteous relationship with customers and co-workers that fosters a positive work environment, embraces diversity and supports the culture including health, wellness, and nutrition.
Participates in learning and development activities such as daily huddle meetings and all other training provided by Natural Healthy Concepts so customers can be better serviced.
Effectively prepares the store; cleans store, shelves products. Prepare for and set monthly sales promotions. Exerts up to 20 lbs. occasionally and/or up to 10 lbs. frequently.
Protect and maintain company assets and resources including cash control and inventory, to prevent theft. Maintain the confidentiality and security of sales records and operational reports. Ensures work environment is safe for both customers and associates.
Maintains effective communication throughout the store and partners with the Store Manager, Assistant Manager, Senior Associate, VP Operations, HR, and TN.
Operate the cash register and prepares customer transactions and receipts efficiently. Fully understands register functions, opening and closing procedures and can balance the cash registers at the end of each shift or as scheduled.
Execute all company policies and objectives within the store, ensuring that the company is well represented. Stays current and up to date with policies and procedures. Ensures store team dresses in accordance to the personal appearance policy.
Lead the store in the absence of the Store Manager and Assistant Manager to include opening/closing, customer service, store maintenance (interior and exterior) and coaching / delegating to the team.
Effectively communicates and brings to life the Core Values
Other Functions:
Follow management direction in completing other duties as required.
Physical/Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing all day. The employee must frequently lift and/or move items that could weigh more than 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This job operates in a retail business environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

The Retail Sales Associate Job Duties will be reviewed based on Scorecard Goals once per quarter and reviewed annually for salary adjustments.
Required:
Familiar with retail sales, merchandising programs, safety procedures and the competitive environment.

Experience in or personal passion for the health, wellness, and nutrition industry.

Preferred:

High School Diploma or GED or equivalent combination of experience and instruction. Health and Wellness industry experience preferred.