Retail Sales Associate, FT/PT - Anthem, AZ - Outlets at Anthem

Pearl Izumi Anthem, AZ

Pearl Izumi USA

Job Description

Retail Sales Associate

Department: Sales

Reports to: Store Manager

Position Summary:

If you are a high energy individuals who loves running, cycling and the outdoors, please consider joining the Pearl Izumi team. We are looking for hourly associates with experience in retail and/or the outdoor industry.

Retail associates support the store management by performing various receiving, stocking, signing and customer service related tasks as requested. This position works to maintain the high standards of the company throughout the store and offer outstanding service to each and every customer.

Job Qualifications:

* At least 6 months retail experience required

* Footwear or outdoor apparel experience preferred

* Sales and customer service experience required

* Passion for cycling, running and athletics

* Great written and oral communication skills are required

* Ability to stand on feet all day and lift up to 35 pounds on a regular basis

Essential Duties/Responsibilities:

Customer Service

* Focuses on building a customer for life during every customer interaction

* Demonstrates in-depth knowledge of Pearl Izumi products

* Achieves daily sales goals on a regular basis

* Meets standards for items sold per transaction (IPT's)

* Honors our lifetime warranty and makes the greatest effort to enhance the customers perception of the Pearl Izumi brand even when they are returning

* Product - make it simple for the customer

* Understands all policies and procedures outlined in the Retail Operations Manual

Store Operations

* Arrives for and leaves work as scheduled every day; signs in and out of RPro as required

* Notifies manager on duty before the start of scheduled shifts if there is any issue with reporting to work on time

* Receives merchandise and stocks according to standards outlined by store manager

* Assists with execution of physical inventories

* Assists manager with supply and merchandise orders as requested

* Follows all company policies and procedures as outlined by the Store Manager; asks for additional training on processes and procedures which are not understood

* Protects the assets of the company

* Calls Manager or Assistant Manager immediately in any emergency situations; contacts the Retail Operations Manager or Director of Retail if the Manager or Assistant are unavailable

Visual & Merchandising

* Maintains corporate visual and merchandising standards

* Ensures all signing and merchandising represents the Pearl Izumi Brand as the premier running, cycling and active athletic brand

* Eliminates anything that visually detracts from the Pearl Izumi brand in the store

Team Responsibilities

* Demonstrates good teamwork tact and professionalism in all interactions with all team members and customers

* Represents our brand consistently in all communications. Every communication should flawlessly represent our brand image

Other Duties and Responsibilities

* Performs other miscellaneous duties as requested by Store Manager and Assistant Manager

* Performs other duties as assigned/requested by the Retail Operations Manager