DVS Exam & Inspection Specialist

State of Minnesota Anoka, MN
Job Details

Job Class: DVS Exam & Inspection Specialist

Who May Apply: Open to all qualified job seekers

Date Posted: 06/14/2018

Closing Date: 06/20/2018

Hiring Agency/Seniority Unit: Department of Public Safety

Division/Unit: Driver & Vehicle Services / Anoka Exam Station

Work Shift/Work Hours: Day Shift / 8:00 am - 4:30 pm

Days of Work: Monday - Friday

Travel Required: Yes

Salary Range: $17.72 - $24.96/hourly; $36,999 - $52,116/annually

Classified Status: Classified

Employment Condition: Permanent, Full-Time

Bargaining Unit/Union: 207 - Technical/AFSCME

Work Area: Driver Services / Exam

FLSA Status: Nonexempt

Connect 700 Program Eligible: Yes

Job Summary

Job Summary

This position exists to promote public roadway safety by the administration of prescribed vision screening, knowledge, oral, road and skills tests for motor vehicle operators so that only qualified individuals obtain a Minnesota driver's license. This position is also responsible for inspecting motor vehicle dealership facilities and records to ensure compliance with state dealer laws, and to inspect motor vehicles for identification and titling purposes.

Major Job Duties for this Position:

Conduct all examinations necessary for the issuance of Minnesota driver's licenses and endorsements. Conduct motor vehicle dealer and VIN inspections as required. Also includes accepting various types of applications, accepting monies, issuing receipts, and taking photos for licenses. This position requires travel from one work location to another. Employee must provide transportation arrangements between locations.

Qualifications

Minimum Qualifications:

* Ability to communicate with others and understand information; read, write and respond to customers in fluent English.

* Cashiering basic math skills in order to collect, count, reconcile and complete daily transactions.

* Experience providing in-person customer service in a high volume, stressful environment.

* Ability to provide prompt, courteous and accurate information to customers on the phone or in person (face to face contact).

* Typing-Keyboarding skills.

* Data entry skills sufficient to enter data on paper forms and computer screens.

* Experience with basic office equipment and Internet.

* Ability to pay close attention to detail.

* Must qualify for an unrestricted driver's license.

* Ability to work outdoors in all types of weather.

* As part of the interview process, candidates will be administered a 25 question, multiple choice exam on customer service skills, money handling, attention to detail and basic driving laws.

Preferred Qualifications:

* Face to face customer service experience in a business with high volume customer traffic within the last five years.

* Cash handling experience sufficient to accept applications and fees from customers and accurately complete financial transactions.

* Knowledge of basic driving and motor vehicle laws.

* Ability to problem solve, prioritize and manage a wide variety of duties while working independently.

* Foreign language skills.

* Ability to write legibly sufficient to produce completed forms and documents that can be easily read by others.

* Excellent attendance and dependability.

* Ability to engage customers, provide clear instructions, answer questions and provide both positive and negative feedback in a professional manner.

* Five (5) years of driving experience with a good driving record.

Physical Requirements

Employee must be able to communicate effectively with others and understand information clearly and have a minimum visual acuity of 20/40, corrected or uncorrected and a visual field greater than or equal to 105 degrees. Average to above average reflexes are required. Must be able to maintain a stationary position for long periods of time. Must be able to position self and move many times per day into and out of all sizes of motor vehicles. Must be able to transport 25 pounds. Must be able to maintain a professional demeanor and handle stress associated with continuous public contact.

Additional Requirements

It is the policy of the Department of Public Safety that all employees submit to a background investigation prior to employment, which includes the following components:

1) A criminal history check

2) Reference checks

3) Credit check

4) Fingerprinting (EDL)

5) Driver's License check

6) US Citizenship check

Application Details

Why Work For Us

GREAT BENEFITS PACKAGE! The State of Minnesota offers a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance, short and long term disability, pre-tax flexible spending accounts, retirement plan, tax-deferred compensation, generous vacation and sick leave, and 11 paid holidays each year.

How to Apply

Click "Apply" at the bottom of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637.

For additional information about the application process, go to http://www.mn.gov/careers.

Contact

If you have questions about the position, contact Caren Miller at Caren.Miller@state.mn.us or 651.201.7373.

AN EQUAL OPPORTUNITY EMPLOYER

The State of Minnesota is an equal opportunity, affirmative action, and veteran-friendly employer. We are committed to providing culturally responsive services to all Minnesotans. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.

We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us. Please indicate what assistance you need.

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