Service Specialist III
Avid Technology Professionals
 Annapolis Junction, MD

The Service Specialist will contribtue to 24x7 Mission Essential tier 1 help desk support to support the SHARKSEER program. Responsibilities will include customer service, health and status monitoring, system log monitoring, and Active Directory account creation.

MANDATORY SKILLS: Requried: internal certification level II certification, experience with VMWare Client, Windows Active Directory, Linux, and network infrastructure

High School Diploma/GED and nine (9) years

Associates Degree and seven (7) years

Bachelors Degree and five (5) years

Masters Degree and three (3) years

Doctorate and one (1) year

OPTIONAL SKILLS: Desired: experience with Splunk

About Avid Technology Professionals

Avid Technology Professionals, LLC (ATP) is a premiere provider of software and systems engineering, and acquisition program management services for the community. ATP is actively seeking to pursue contract opportunities with other departments and agencies in the federal government, in state governments, and in the commercial sectors. Delivered by seasoned experts in the IT field, ATP solutions adeptly address the IT concerns manifesting in both the federal and commercial sectors.

Employee Benefits

The ATP Employee Benefits package includes:

  • A Supportive and Equitable Working Environment that is both Stimulating and Challenging
  • Competitive Hourly Salary
  • Unique Employee Success Sharing Program that allows ATP employees to Share in Company's Successes
  • Automatic Approved Overtime (as long as contract permits)
  • Retirement Pay (401K); 100% company paid, immediately vested with Profit-Sharing Component
  • Company Medical Coverage Plans - HMO, Open Access, PPO plans
  • Company Dental Plan - widely accepted, comprehensive, and flexible
  • Progressive Overtime Policy
  • Flexible Spending Account benefit
  • Lucrative Referral Bonus Policy
  • Holiday Scheduling that Coincides with Government Holidays
  • Robust Professional Expenses & Training Program
  • Computer Allowance
  • Internet Allowance
  • Short and Long Term Disability
  • Life Insurance