Part-Time Office Assistant/Representative Payee

Salvation Army USA Ames, IA

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Summary/Primary Purpose: Provides staff support, secretarial work and customer facing support for the Ames Service Center. Additionally, to coordinate the functions of the Representative Payee program to assure that all functions of the job are completed and that the needs of each client are met.

ResponsibilitiesAnswer phones, take messages and direct calls.Sort and distribute mail.Accept donations from public. Provide donation receipts to donors, as requested. Put donations in designated areas.Keep office and supply room clean. Keep track of office supplies and order when necessary.Distribute weekly checks for the payee program.Assist with mail appeal.Enter customer information into Service Point, our internet based records systemCompile monthly statistics.Ability to lift, and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.Help with Christmas as needed.Other responsibilities assigned by the Area Coordinator, Office Manager or representative.Enter client data, notes, etc. into Service Point.Review client's bills and make copies of each.Enter the bills into Excel spreadsheets.Contact debtors (landlord, banks, utility companies, etc.) to set up payments.Responsible for balancing checkbooks.Welfare checks on payee customers to monitor any changes to client's status or other impeding issues.Maintain filesAttend mandatory meetings as scheduled.Driving is an essential function of this position.All other duties as assigned.Qualifications

Education and/or Experience: High school diploma or general education degree (GED) with two to three years related experience required.

Qualifications: The requirements listed below are representative of the minimal knowledge, skill, and/or ability required for this position.

Ability to be flexible and able to work on multiple projects or tasks simultaneously Intermediate skills in Microsoft software to include Word, Excel, PowerPoint and Access. As

well as the ability to access payroll, timekeeping and personal data via a web-based system.

Administrative skills to include utilization of standard office equipment, data entry, 10-key,

attention to details and filing.

Good communication skills both written and spoken, and ability to maintain effective working


Demonstrated ability to handle confidential matters.

Other Qualifications: Must pass all applicable background checks. Must possess a valid driver's license from the state in which you reside. Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business.

Certificates, Licenses, Registrations: Must successfully complete Safe from Harm training within 90 days of hire, as established by The Salvation Army.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employee may often be required to engage in rigorous activities. Limited amount of physical effort required associated with walking, standing, lifting and carrying objects up to 10 pounds regularly, and up