Full-Time Teller (Alexandria, LA)

Pelican State Credit Union Alexandria, LA
Job Summary: Perform a wide range of transactional duties to serve members by receiving or paying out funds with high accuracy. Provide a variety of member savings, share draft/checking, and credit account transactions. Assist members with account balances and related activities. Must open new accounts and cross-sell all products and services. May be responsible for vault duties at assigned branch. Must keep accurate records of all transactions.


* Deliver exceptional member service at all times.

* Represent the Credit Union in a courteous and professional manner.

* Maintain privacy of account information.

* Assist personnel and staff as needed.

* Ensure member satisfaction by resolving member complaints.

* Maintain ongoing communication with supervisors and peers as necessary.

* Enforce strict adherence to established security procedures.

* Adhere to all Pelican State Credit Union policies and procedures.

Principle Duties and Responsibilities:

* Perform routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers and check cashing.

* Assist members with maintenance requests.

* Assist members in the opening and closing of accounts.

* Promote and cross-sell Pelican products and services to members to fit their financial needs.

* Consistently meet required sales goals.

* Assist authorized members with entrance to safe deposit boxes, where applicable.

* Balance teller drawer at the end of the day.

* Balance transactions and verify cash totals. Investigate and resolve out-of-balance conditions.

* Serve as vault teller for the branch, if needed.

* Complete any other duties/tasks assigned by supervisor.

Knowledge, Skills and Abilities:

* Excellent oral, written and telephone communication skills.

* Ability to perform minor math calculations.

* Ability to follow oral and written instructions.

* Knowledge of the fundamentals of banking.

* Knowledge of MS Office preferred.

Training and Experience:

* High School diploma or equivalent.

* College coursework desired.

* Heavy cash handling, customer service, and sales experience preferred.

As a full-time Pelican employee, you are eligible for tons of amazing benefits including medical, dental, vision and life insurance, paid vacation and sick leave, and a tuition reimbursement program. On top of all of this you get:• 14 Paid holidays• 401K with 5% company contribution and up to 5% employer match• Vacation cash-ins• Unlimited coffee…and so much more! With benefits like these, it's no wonder we were named one of Greater Baton Rouge Business Report's Best Places to Work in Baton Rouge for the past four years in a row!


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