Logistics Supervisor

Protedyne Corporation Albany, NY
Are you a current LabCorp employee? If so, please apply through the internal careers site on mylabcorp.com. The path is mylabcorp.com/myworkday/On the Job/Internal Careers.

* High School Diploma or equivalent

* Minimum 2 years of supervisory experience

* Experience working in a medical courier environment is preferred

* Prior experience managing couriers/drivers is a plus

* Familiarity with managing costs and the overall budget

* Comfortability with using metrics to manager direct reports

* Must have a Valid Driver's License

* Must be at least 21 years old

* Very punctual and strong time management skills

* Strong attention to detail and organizational skills

* Ability to problem solve customer issues

* Ability to meet the physical demands of the position

Laboratory Corporation of America Holdings (NYSE:LH), an S&P 500 company is a leading life sciences company, providing comprehensive clinical laboratory and end-to-end drug development services. With a mission to improve health and improve lives, LabCorp delivers world-class diagnostics solutions, brings innovative medicines to patients faster and uses technology to provide better care. With net revenue in excess of $9 billion in 2016, LabCorp's 50,000 employees serve clients in 60 countries.

Job Duties/Responsibilities

* Supervisor the day to day operations of the logistics team

* Manage the performance of all couriers using various performance metrics

* Implement and review courier routes and pick schedules to improve productivity

* Monitor the overtime spending and overall budget on a regular basis

* Maintain the required personnel to meet metrics; interview and hire when needed

* Manage and maintain branch vehicles according to Corporate Fleet standards

* Ensure all couriers are meeting the expectation for customer service

* Participate in ride-alongs to provide coaching and mentorship

* Provide recognition, feedback and constructive criticism to the entire team

* Develop performance plans for any couriers not meeting expectations

* Ensure all required equipment is maintained and working properly

* Address and resolve any client related issues in a timely manner

* Assist with courier or dispatch duties when necessary