Information Technology Specialist
The objective of the Information Technology Specialist (ITS) is execute and maintain all best practices for desktop, laptop and thin client management including but not limited to patch & software deployment, inventory management, compliance reporting, license auditing, image creation & deployment and workstation naming standards.
This position will also include technical assistance to ensure proper computer operation so that end users can accomplish business tasks and production can run with minimal computer issues
ESSENTIAL JOB FUNCTIONS:
Execute on and maintain all best practices for desktop management including but not limited to software & patch deployment, inventory management, compliance reporting, license auditing, image creation & deployment and workstation naming standards. May participate in development of information technology and infrastructure projects
Design, build, test and deploy the corporate desktop images
Provide Level-2 technical support for supported desktops, laptops and peripherals
Actively participate in design and implementation of domain consolidation initiatives
Manage and execute the OS and software patch management solution (WSUS and other tools)
Create scripting solutions within Powershell, VBS, etc.
Ability to work on-call after hours as required
OTHER JOB FUNCTIONS:
Performs minor hardware repair.
Troubleshoots a wide variety of computer performance problems.
Helps implement and test disaster recovery plans.
Other duties as assigned.
Excellent verbal and written communication skills.
Strong interpersonal skills and ability to work in a team environment.
A working knowledge of commonly-used IT concepts, practices and procedures.
Basic knowledge of a LAN environment.
Working knowledge of the different Microsoft Office Packages: Office, Excel, Access
The ability to work on and trouble shoot varies Microsoft Operating Systems.
A basic working knowledge of phone systems, and communication standards.
Bachelor Degree/ Associate Degree or Other Certification equivalent.
A minimum 5 years work experience in information technology field preferred.
Microsoft Intune qualifications are a huge plus but not required.
WORKING CONDITIONS/PHYSICAL DEMANDS:
Utilization of PC and midrange computer systems.
The job may require lifting of equipment not in excess of 30 pounds.
Work is performed in a professional group office environment.
Hiring is contingent upon eligibility to work in the U.S.
Beretta USA, Corp. & 3 Arrows are EEO/AA employers and committed to creating an environment that values and supports diversity and inclusiveness across our organizations.