Gap Jobs

How to Apply For a Job at Gap

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You can use StartWire to search and apply for a job at Gap. When you apply through us, we'll even provide you with automatic application updates. These updates will let you know when your application is read, and if you're still being considered for the position you've applied for. Apply now

Apply online

You can also apply for jobs through Gap's hiring website. If you choose to use their site to apply, don't forget to come back and tell us about it so we can log your application for you and help you keep your job search organized.

The Gap Application Process

Compared to most applications in the retail world, the Gap application is very long. From start to finish, it will likely take you an hour or more to complete, so make sure that you will be able to work uninterrupted for that long before you begin the application process.

Before you can start the Gap application, you will need to create an account on their hiring site. Creating an account is very simple, and will only take a minute or so of your time. To create your account, you will need to provide a username, password, and answers to two security questions.

For the sake of this application guide, we applied for a position as a sales associate. Your experience may vary slightly depending on the position that you apply for.

When you start the Gap application, you will have the opportunity to upload your resume. Gap will parse through your resume and use it to fill in many of the application fields for you. If you don't have a resume on hand, that's ok -- you can fill in all of the application fields manually if you like.

During the application process, you will be asked to provide the following information: your name, address, email address, phone number, social security number, date of birth, salary requirements, shift preferences, references, work history, and education.

You will also need to answer some questions about your experience, schedule flexibility, age, and other qualifications. Answer each question honestly. If you have any flexibility in your schedule, make sure that your application reflects that. The ability to work varying shifts is very appealing, and can make you stand out in a positive way.

At one point in the application, you will have the opportunity to upload your resume. If you have a resume prepared, you should definitely take advantage of this opportunity. It can be very difficult to stand out when submitting a standardized application, and your resume is your chance to demonstrate how your unique skills and experiences have directly prepared you for the job that you are applying for. If you don't have a resume or don't want to provide one, you will still be able to complete the application (it just might look a little incomplete).

At this point, the core of the application will be complete, and it will be time to move on to the assessment.

Assessment overview

The assessment is a series of questions designed to help Gap determine if you would be a good fit for their team. The assessment is pretty long, and you should expect to spend at least 40 minutes working on it.

The Gap assessment is broken up into three sections. Below, we will describe each section in detail.

Assessment part 1

The first part of the assessment is 9 questions long. Each question describes a scenario, followed by five different actions you could take. Your job is to tell Gap how likely you would be to take each action. You also need to say which is the best action, and which is the worst. Even though it’s technically only 9 questions, it’s essentially 63 — you have to make 7 selections per question.

To give you an idea of how it works, here’s an example question:

“Today is a slow day, and not many customers are coming into the store. How would you handle this situation?”

Assessment part 2

The second section is 21 questions long, and asks you questions about your work, education, and performance. For example, how many times were you late in the last year? Or how many times have you reported someone for stealing or cheating?

You’ll be able to breeze through this section pretty quickly, but don’t move too fast. Be sure to read each question very carefully. Mixing up a word or two could result in some poor answers that could remove you from consideration.

Assessment part 3

This is by far the longest section of the bunch, with 64 questions you have to answer. This section is focused on learning more about how you might behave at work, so they can score your compatibility with the company.

For each question you are provided with five possible answers, ranging from strongly agree to strongly disagree. To give you an idea of how this works, here are a couple example questions:

“I typically look forward to coming to work or school every day.”

“Time usually seems to slow down when I am at work.”

As a general rule, you should try to give strong answers whenever possible. Strongly agreeing or strongly disagreeing with a statement communicates that you have strong convictions and would not be swayed to make a different decision. A neutral or weak answer may communicate that you aren't sure that you would do (which kind of defeats the point of an assessment).

Background check

During the Gap application process, you will be asked to consent to a background check. Any employment offer that you receive will be contingent upon passing this background check.

How to Get Updates on Your Gap Application

When you apply for a Gap job through your StartWire account, we'll provide you with automatic updates on the status of your application. These updates will let you know when your application has been read, and if you are still being considered for the position you've applied for. Sign up now

Who is Gap Hiring?

Gap is an equal opportunity employer.

Jobs available at Gap

In Gap stores, they are always hiring sales associates, loss prevention associates, supervisors, and managers. There are also many opportunities in Gap distribution centers and their corporate headquarters. Check back regularly to learn about new positions as they become available. Search jobs

Types of people Gap wants to hire

Gap wants to hire dedicated, friendly, and hardworking people to join their team. Though previous retail experience is not required for all positions, if you have any, it would be a good idea to emphasize that on your application or resume.

Additionally, Gap places a lot of value on customer service skills. If you have any customer service or sales experience, you should try to emphasize that as well.

One of the key components of getting a job in any retail environment is the willingness to work a flexible schedule. Gap needs to hire people who are able to work during the busiest times, which are often nights, weekends, and holidays. If you have any flexibility in your schedule, you should make sure that that comes across on your application.

Age requirements

You must be at least 16 years old to work at Gap.

Business Summary

Leadership

Glenn Murphy is the Chairman and CEO of Gap, Inc.

Finances

Gap is a publicly traded company (NYSE: GPS). In 2012 they reported $15.7 billion in revenue, $1.4 billion in operating income, $1.1 billion in net income, $7.4 billion in assets, and $2.75 billion in equity.