Group Lead Specimen Processing - Chantilly, VA

Quest Diagnostics Incorporated Chantilly, VA

Group Lead Specimen Processing - Chantilly, VA

Basic Purpose:

The Specimen Processing Group Leader assists the department supervisors by performing combinations of the following activities: Schedule coordination, general supervision of all SP Technicians, providing input to supervisors for performance review and disciplinary action. The Group leader typically leads 8 - 12 employees, is involved in process and compliance audits and may be responsible for performing duties listed below. Priority consideration given to internal candidates for this position.

Duties and Responsibilities:

>Demonstrates a proficiency and understanding of all job duties in Specimen Processing department

>Strong troubleshooting and problem resolution skills; ability to work effectively with the technical departments to resolve problems and gain cooperation as needed

>Assists all SPTs in proper test selection and problem resolution

>Answers and clarifies employee questions (including laboratory personnel) regarding processing

>Provides appropriate feedback to supervisor(s) when problems arise.

>Completes appropriate shift paperwork, setting up for production, and insuring that their staff has cleaned up at the end of the shift

>Monitors supply inventory, ordering supplies as needed

>Repairs and maintains department equipment notifying appropriate personnel when repairs beyond the general scope are required

>Assists in or performing all training, cross training and department auditing functions as assigned by the supervisor(s)

>Perform all other job duties as assigned

In addition to above, the group leader may assist the supervisor(s) in the following:

>Prioritizing work assignments

>Monitoring production and activity of all SPTs in order to meet departmental deadlines

>Coaching for improved performance by providing appropriate feedback and maintaining a positive work environment

>Ensures effective employee utilization through workforce planning to include staffing weekends and holidays

>Makes suggestions and recommendations to enhance workflow

>Helps manage department overtime

>Ensures that all Quest Diagnostics Incorporated and Specimen Processing policies and procedures are adhered to

Supervision Exercised:

No direct reports; typically leads and directs the work of 8-12 Specimen Prep Techs and/or SP Data entry reps.

Qualifications:

Education Preferred: HS diploma or equivalent required

Work Experience: 3 years experience in a laboratory environment with Specimen Processing experience preferred.

Internal candidates minimum of one year in SPT III/related role

>Medical background preferred which includes medical terminology applicable to a clinical laboratory

>PC skills including ability to run reports & use to manage workflow; real-time thru put

Physical and Mental Requirements: Works day shift or night shift with weekends and required overtime as needed

>Performs multiple tasks simultaneously and with interruptions, physical and mental stress

>Works in a biohazard environment and practices good safety habits

>Able to sit or stand for long periods

Other: Maintains confidentiality at all times. Will have access to overall employee performance, may have knowledge of disciplinary actions up to, and including termination.

>Demonstrates leadership by example, exhibiting good attendance, good decision making, and keep the team on task

>Demonstrates strong interpersonal skills that foster a positive environment

>Demonstrates flexibility and adaptability

>Drives frequent employee interaction on floor providing feedback, coaching and guidance

>Demonstrates excellent communication skills and ability to answer questions with both internal and external clients

>Adheres to Quest Diagnostics core values, safety and compliance policies and procedures

>Works under pressure and assists department in maintaining productivity and quality goals

>Ability to diffuse tense situations and applies good judgment when making decisions and resolving problems

Tuesday-Saturday 12:00am-8:30am

Work schedule -additional hours as needed.

All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity